Pre-sales Specialist Networking / Telephony / IT
Focus Group | Salisbury | Full-time | apply.workable.com |
Job Title: Pre-sales Specialist (Networking/Telephony/IT)
Reports to: Head of Presales – Focus Group
Department: Sales
Location: UK I Exeter EX2 or Turo TR4 or Shoreham-By-Sea BN43 (Hybrid Flexible Working Options)
Salary: £40,000 - £50,000 (Depending On Experience)
About Us:
We're passionate about business success and committed to fostering local connections. With over 900 talented individuals across the UK, we provide comprehensive IT, telecoms, and connectivity services. Our culture is fuelled by fresh thinking, entrepreneurial spirit, and a commitment to growth, making Focus Group an outstanding place to work.
Job Purpose:
We are looking for an experienced Technical Pre-Sales Consultant to join our established UK team, providing technical solutions to new and existing customers on Networking, IT (local, cloud & hybrid) and Telephony (on-premises, private & publicly hosted) solutions.
You will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
Key Responsibilities:
• Attend meetings with prospective and existing customers to determine technical and business requirements and ensuring that all required information is collated prior to producing a solution.
• Provide technical solutions in a professional manner and to agreed timeframes, seeking guidance from the technical teams on best practice and suitability.
• Create and confidently deliver technical presentations internally and externally.
• Deliver training on solutions and provide product support to Business Development Managers, Account Managers & channel partners.
• Create design configuration documentation, based on proposed solutions, including network diagrams and technical design.
• Work with the Product Team to feedback on issues with current products and provide input around new products.
• Meet individual and team KPI’s in relation to deal closure where pre-sales involvement has been provided.
• Able to understand business drivers and risks involved to the customer and Focus Group
• Provide bill of materials for solutions and liaise with suppliers as required.
• Responsibility for the complete technical sign off on sold solutions and working alongside technical teams to ensure solution compatibility.
• Provide accurate and timely management information, to include – work in progress reports, bid reviews and KPI’s.
• Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits.
• Provide sales staff with regular product training/updates to ensure that the sales team have a comprehensive understanding of our product portfolio and are self-sufficient where possible.
• Interface with the delivery / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery
Skills and Experience
• Strong foundation across varying technologies in Networking, Communications, and IT.
• Experience in designing networking solutions (including WAN, LAN, wLAN technologies) and unified communications solutions (including hosted UC, Contact Centre, Peripherals)
• Experience in IT solutions and services would advantageous.
• Experience with the following vendors would be advantageous: Microsoft 365 and Teams, Gamma Horizon and Wildix, LG Cloud, Meraki, SonicWall
• Experience in a customer-facing, technical sales role.
• The ability to evaluate and understand a customer’s business needs/objectives and design a solution to meet those needs.
• Excellent presentation and communication skills.
• A desire to understand relevant new technologies as they come to market and a keen interest in the continued development of your technical skill set.
• Ability to cope under pressure and prioritise work accordingly.
• Full drivers licence and willingness to travel through sales territory.
• Experience in producing high quality commercial proposals including design, solution overview and pricing.
• Maintain a strong working knowledge of networking and unified communications products in the SME and Enterprise market.
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.
We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.
Reports to: Head of Presales – Focus Group
Department: Sales
Location: UK I Exeter EX2 or Turo TR4 or Shoreham-By-Sea BN43 (Hybrid Flexible Working Options)
Salary: £40,000 - £50,000 (Depending On Experience)
About Us:
We're passionate about business success and committed to fostering local connections. With over 900 talented individuals across the UK, we provide comprehensive IT, telecoms, and connectivity services. Our culture is fuelled by fresh thinking, entrepreneurial spirit, and a commitment to growth, making Focus Group an outstanding place to work.
Job Purpose:
We are looking for an experienced Technical Pre-Sales Consultant to join our established UK team, providing technical solutions to new and existing customers on Networking, IT (local, cloud & hybrid) and Telephony (on-premises, private & publicly hosted) solutions.
You will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
Key Responsibilities:
• Attend meetings with prospective and existing customers to determine technical and business requirements and ensuring that all required information is collated prior to producing a solution.
• Provide technical solutions in a professional manner and to agreed timeframes, seeking guidance from the technical teams on best practice and suitability.
• Create and confidently deliver technical presentations internally and externally.
• Deliver training on solutions and provide product support to Business Development Managers, Account Managers & channel partners.
• Create design configuration documentation, based on proposed solutions, including network diagrams and technical design.
• Work with the Product Team to feedback on issues with current products and provide input around new products.
• Meet individual and team KPI’s in relation to deal closure where pre-sales involvement has been provided.
• Able to understand business drivers and risks involved to the customer and Focus Group
• Provide bill of materials for solutions and liaise with suppliers as required.
• Responsibility for the complete technical sign off on sold solutions and working alongside technical teams to ensure solution compatibility.
• Provide accurate and timely management information, to include – work in progress reports, bid reviews and KPI’s.
• Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits.
• Provide sales staff with regular product training/updates to ensure that the sales team have a comprehensive understanding of our product portfolio and are self-sufficient where possible.
• Interface with the delivery / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery
Skills and Experience
• Strong foundation across varying technologies in Networking, Communications, and IT.
• Experience in designing networking solutions (including WAN, LAN, wLAN technologies) and unified communications solutions (including hosted UC, Contact Centre, Peripherals)
• Experience in IT solutions and services would advantageous.
• Experience with the following vendors would be advantageous: Microsoft 365 and Teams, Gamma Horizon and Wildix, LG Cloud, Meraki, SonicWall
• Experience in a customer-facing, technical sales role.
• The ability to evaluate and understand a customer’s business needs/objectives and design a solution to meet those needs.
• Excellent presentation and communication skills.
• A desire to understand relevant new technologies as they come to market and a keen interest in the continued development of your technical skill set.
• Ability to cope under pressure and prioritise work accordingly.
• Full drivers licence and willingness to travel through sales territory.
• Experience in producing high quality commercial proposals including design, solution overview and pricing.
• Maintain a strong working knowledge of networking and unified communications products in the SME and Enterprise market.
At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.
We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.
Don’t miss out on new job vacancies!
Create a job alert for: Telecom, Exeter
It's free, and you can cancel email updates at any time