apartmentContract Personnel LimitedplaceNorwich, 24 mi from Lowestoft
and gather feedback on their experience after visiting the workshop. Daily tasks include: recording and document customer responses accurately in the company's database providing feedback to the Service Managers across all 8 locations. You will also...
placeNorwich, 24 mi from Lowestoft
and models to ensure their needs are met. Manage schedules, contracts, and negotiations. Provide support and guidance to models, ensuring their careers develop positively. Requirements: Experience in model booking or talent management preferred, however...
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Customer Experience Associate

apartmentAvivaplaceNorwich, 24 mi from Lowestoft
Customer Experience Associate Please note this position is a 12 month contract. You will be supporting our PCW Customer Communications Strategy and Delivery Manager with the performance and optimisation of the PCW customer end to end journey...
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Customer Experience Associate

apartmentAvivaplaceNorwich, 24 mi from Lowestoft
Customer Experience Associate Please note this position is a 12 month contract. You will be supporting our PCW Customer Communications Strategy and Delivery Manager with the performance and optimisation of the PCW customer end to end journey...
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Part Time Customer Experience Specialist

apartmentContract PersonnelplaceNorwich, 24 mi from Lowestoft
and gather feedback on their experience after visiting the workshop. You will be responsible for: - recording and documenting customer responses accurately in the company’s database and providing feedback to the Service Managers across all 8 branches...
apartmentSelect Recruitment Specialists LtdplaceNorwich, 24 mi from Lowestoft
to ensure their needs are met. Manage schedules, contracts, and negotiations. Provide support and guidance to models, ensuring their careers develop positively. Requirements: Experience in model booking or talent management preferred, however those...
apartmentContract Personnel LimitedplaceNorwich, 24 mi from Lowestoft
and gather feedback on their experience after visiting the workshop. You will be responsible for: - recording and documenting customer responses accurately in the company’s database and providing feedback to the Service Managers across all 8 branches...
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Customer On-boarder - Lowestoft

Lowestoft | Permanent | £23,000 - £24,000/year | www.cv-library.co.uk |
My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business. You will be the members 'go to’ for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.

The ideal candidate will be enthusiastic, approachable, bright and a confident communicator at all levels, written and verbal. This is a fantastic opportunity, within a fantastic company!

Responsibilities include
 •  Delivering excellent customer service through maintaining good relationships
 •  Providing knowledge and assisting with any customer enquiry
 •  Providing support to the sales team
 •  Reporting customer feedback, concerns and issues to Sales Manager and any other relevant department
 •  Recording incoming email and phone enquiries rapidly and efficiently.
 •  Excellent telephone skills and a persuasive demeanour
 •  Use of Word, Excel, Publisher
 •  Gathering market and customer information as input to sales activities

Experience:

 •  Customer Service background within office environment
 •  Computer skills needed preferably previous experience was computer based
 •  Experience in contacting businesses on the phone as well as face to face - this does not involve any cold calling.

This is a full-time, permanent position working Monday - Friday, 9am - 5.30pm.

If you are interested in the role, please submit your details online, or for further details please contact Lesley Freeman or Wendy Wakefield