Practice Nurse
Competencies & Behaviours: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Team Work: Work effectively and professionally within the wider Practice clinical team and as a local surgery team through a willingness to proactively support and assist their peers and colleagues.
Autonomous: Ability to work independently by making informed decisions based on knowledge and clinical judgement. Whilst also having the ability to recognise when a problem / issue should be escalated or referred for specialist investigation because it falls outside of the scope of the role and your knowledge.
Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and also of the service. Ability to remain focused on providing and continuously improving an excellent patient and internal customer service.
Ability to work effciently and to strict deadlines. To be driven by the setting and achieving of individual and team targets. Ability to gather, process, analyse and input large volumes of information to deadlines whilst maintaining highest levels of attention to detail.
Ability to exercise and adhere to the Practice condentiality policies. Ability to organise, prioritise and manage your own work demands by assessing levels of urgency and importance. Skills:- Able to calmly, professionally and efficiently identify patients / internal customers needs.
Able to, calmly, professionally and efficiently deliver patients / internal customers needs with a warm reassuring demeanour. Able to skilfully signpost / refer the patient or customer to the most appropriate person or alternative solution to their needs.
Risk Management It is essential the post holder is willing to access support and advice as appropriate. Awareness of the scope / boundaries of their own responsibilities, decision making, skills and knowledge is vital and to assertively and appropriately escalate and/or access support.
Competent in the use of IT systems. Ability to learn how to navigate and interrogate systems, input data with an attention to detail and follow designated processes and procedures. Qualifications / Requirements: Registered and ongoing membership with the Nursing and Midwifery Council (NMC) by ensuring professional skills and knowledge up to date and uphold professional standards.
Safeguarding Adult & Children at Level 3 training can be provided Certification of Enhanced Criminal Record Check with children's and/or adults barred list check(s). Customers Internal and External:- Supporting the Practice in achieving our organisational goals.
External Customers:- Other Health Agencies / Authorities; Such as Hospitals / local health authorities/Patients. Internal Customers:- Wider Clinical Team (Practice Nursing, GP and AHP teams). Unity Health's team (Reception and Clinical Teams).
Confidentiality:- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.
All such information from any source is regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. Personal/Professional Development:- In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the Practice and will: Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to; Communicate effectively with other team members.
Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audits where appropriate.
Autonomous: Ability to work independently by making informed decisions based on knowledge and clinical judgement. Whilst also having the ability to recognise when a problem / issue should be escalated or referred for specialist investigation because it falls outside of the scope of the role and your knowledge.
Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and also of the service. Ability to remain focused on providing and continuously improving an excellent patient and internal customer service.
Ability to work effciently and to strict deadlines. To be driven by the setting and achieving of individual and team targets. Ability to gather, process, analyse and input large volumes of information to deadlines whilst maintaining highest levels of attention to detail.
Ability to exercise and adhere to the Practice condentiality policies. Ability to organise, prioritise and manage your own work demands by assessing levels of urgency and importance. Skills:- Able to calmly, professionally and efficiently identify patients / internal customers needs.
Able to, calmly, professionally and efficiently deliver patients / internal customers needs with a warm reassuring demeanour. Able to skilfully signpost / refer the patient or customer to the most appropriate person or alternative solution to their needs.
Risk Management It is essential the post holder is willing to access support and advice as appropriate. Awareness of the scope / boundaries of their own responsibilities, decision making, skills and knowledge is vital and to assertively and appropriately escalate and/or access support.
Competent in the use of IT systems. Ability to learn how to navigate and interrogate systems, input data with an attention to detail and follow designated processes and procedures. Qualifications / Requirements: Registered and ongoing membership with the Nursing and Midwifery Council (NMC) by ensuring professional skills and knowledge up to date and uphold professional standards.
Safeguarding Adult & Children at Level 3 training can be provided Certification of Enhanced Criminal Record Check with children's and/or adults barred list check(s). Customers Internal and External:- Supporting the Practice in achieving our organisational goals.
External Customers:- Other Health Agencies / Authorities; Such as Hospitals / local health authorities/Patients. Internal Customers:- Wider Clinical Team (Practice Nursing, GP and AHP teams). Unity Health's team (Reception and Clinical Teams).
Confidentiality:- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.
All such information from any source is regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. Personal/Professional Development:- In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the Practice and will: Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to; Communicate effectively with other team members.
Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audits where appropriate.
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