Park Holidays UKEngland
Maintenance OperativePark Holidays UK is looking for talented, enthusiastic and passionate people to join our team.Responsibilities: * Carry out general maintenance and repairs across the holiday park, including plumbing, carpentry, and electrical work.Conduct regular checks and inspections of equi...
Stratford-upon-Avon, 43 mi from Hereford
Job Introduction
We are currently recruiting for a Car Sales Executive to join our Volkswagen Dealership in Stratford-upon-Avon.
The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week...
RATP Dev / TootbusEngland
Bus Tours Street Promoter – Bath City - Seasonal.We are seeking talented, enthusiastic, and dynamic customer-orientated BUS TOURS STREET PROMOTERS to join our On-Street Team in Bath City centre.You will be pivotal in attracting customers to experience the city in one of our open top buses.This is a ...
ListersStratford-upon-Avon, 43 mi from Hereford
Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Volkswagen in Stratford-upon-Avon. The hours of work are Monday to Friday, 8:30am to 5pm 40 hour week with 1 in 3 Saturday mornings, 8:30am to 1pm...
Sinclair GroupCardiff, 43 mi from Hereford
An exciting opportunity exists within our Volkswagen dealership at Cardiff, for a Sales Manager to join the sales team, and provide support to the General Sales Manager in running the sales department.
Job Title: Sales Manager
Location: Sinclair...
TPSHereford
TPS Centre Manager
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen...
ListersStratford-upon-Avon, 43 mi from Hereford
Job Introduction
Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Volkswagen in Stratford-upon-Avon.
The hours of work are Monday to Friday, 8:30am to 5pm 40 hour week with 1 in 3 Saturday mornings, 8:30am...
ListersStratford-upon-Avon, 43 mi from Hereford
Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Volkswagen in Stratford-upon-Avon. The hours of work are Monday to Friday, 8:30am to 5pm 40 hour week with 1 in 3 Saturday mornings, 8:30am to 1pm...
Get new jobs by email!
Get email updates for the latest Volkswagen jobs in Hereford
It's free, and you can cancel email updates at any time
Centre Manager
Hereford | Permanent | www.cv-library.co.uk |
TPS Centre Manager
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles.
TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre.
Ensure that the Centre targets and business objectives are achieved
Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals
Ensure the team is motivated, recognised and incentivised
Create Personal Development Plans, monitor progress and provide developmental or corrective support where required
Create a Manpower Plan for your centre and put a succession plan in place
Create and maintain a customer centric culture in the business
Maintain a high level of customer satisfaction via the team
Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans
Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
Analyse internal and external market data to develop an understanding of the potential sales opportunities
Work to achieve agreed business plan and budget - controlling costs within agreed parameters including Gross Margin levels
Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
Maintain an effective relationship with all stakeholders* Ensure the overall security of the stock and premises
What are we looking for?
Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
A passion for providing a great customer service experience and the automotive industry
Possess the ability to communicate effectively and build strong relationships with key stakeholders
Be experienced at devising strategies and implementing plans
The ability to provide an exceptional customer service experience
Ability to plan strategies and activities to grow and develop a business
Be sales focussed and results orientated
Have a high degree of IT literacy and a proficient user of MS Office
Management experience
What we can offer you
At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success.
We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
MSXI working on behalf of TPS part of the Volkswagen Group
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles.
TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre.
Ensure that the Centre targets and business objectives are achieved
Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals
Ensure the team is motivated, recognised and incentivised
Create Personal Development Plans, monitor progress and provide developmental or corrective support where required
Create a Manpower Plan for your centre and put a succession plan in place
Create and maintain a customer centric culture in the business
Maintain a high level of customer satisfaction via the team
Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans
Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
Analyse internal and external market data to develop an understanding of the potential sales opportunities
Work to achieve agreed business plan and budget - controlling costs within agreed parameters including Gross Margin levels
Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
Maintain an effective relationship with all stakeholders* Ensure the overall security of the stock and premises
What are we looking for?
Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
A passion for providing a great customer service experience and the automotive industry
Possess the ability to communicate effectively and build strong relationships with key stakeholders
Be experienced at devising strategies and implementing plans
The ability to provide an exceptional customer service experience
Ability to plan strategies and activities to grow and develop a business
Be sales focussed and results orientated
Have a high degree of IT literacy and a proficient user of MS Office
Management experience
What we can offer you
At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success.
We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
MSXI working on behalf of TPS part of the Volkswagen Group