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As a Service Excellence Advisor for Belmond Trains & Cruises, you are part of a team that makes every journey and stay with Belmond unique and legendary for each guest.
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Waiter - The Cadogan
Belmond | England | Full-time | apply.workable.com |
Belmond is seeking a skilled and passionate Waiter to join The Cadogan team.
The Cadogan is a renowned luxury hotel located in the heart of London, offering exceptional service and an unforgettable experience to its guests. With its elegant decor, world-class dining options, and impeccable attention to detail, The Cadogan is synonymous with luxury and sophistication.
Key Responsibilities:
• Greet and seat guests, ensuring a warm and friendly welcome.
• Present menus and take orders from guests.
• Deliver food and beverages to guests in a timely and professional manner.
• Provide excellent customer service, anticipating and fulfilling guest needs.
• Maintain cleanliness and orderliness in the dining area.
• Collaborate with the kitchen and bar staff to ensure smooth service.
• Handle guest inquiries and resolve any issues or complaints.
• Upsell menu items and promote special offers or events.
Requirements
• Previous experience as a Waiter in a luxury hotel or fine dining restaurant.
• Excellent knowledge of food and beverage menus.
• Strong customer service and communication skills.
• Ability to remain calm and professional in a fast-paced environment.
• Ability to work effectively in a team.
• Attention to detail and high standards of cleanliness and hygiene.
• Flexible schedule, including availability to work evenings, weekends, and holidays.
• Fluency in English. Additional language skills are a plus.
• Legal authorization to work in the United Kingdom.
Benefits
• Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
• 28 days holiday with increase after 2 years of service
• Beekeeping and Gardening teams
• 50% Food and Beverage discount in any outlet at any Belmond hotel
• Enhanced Pension scheme
• Interest free season ticket loan
• Summer and Christmas Staff events.
• Christmas gifts
• Meals on duty
• Life Assurance
• Uniform care
The Cadogan is a renowned luxury hotel located in the heart of London, offering exceptional service and an unforgettable experience to its guests. With its elegant decor, world-class dining options, and impeccable attention to detail, The Cadogan is synonymous with luxury and sophistication.
Key Responsibilities:
• Greet and seat guests, ensuring a warm and friendly welcome.
• Present menus and take orders from guests.
• Deliver food and beverages to guests in a timely and professional manner.
• Provide excellent customer service, anticipating and fulfilling guest needs.
• Maintain cleanliness and orderliness in the dining area.
• Collaborate with the kitchen and bar staff to ensure smooth service.
• Handle guest inquiries and resolve any issues or complaints.
• Upsell menu items and promote special offers or events.
Requirements
• Previous experience as a Waiter in a luxury hotel or fine dining restaurant.
• Excellent knowledge of food and beverage menus.
• Strong customer service and communication skills.
• Ability to remain calm and professional in a fast-paced environment.
• Ability to work effectively in a team.
• Attention to detail and high standards of cleanliness and hygiene.
• Flexible schedule, including availability to work evenings, weekends, and holidays.
• Fluency in English. Additional language skills are a plus.
• Legal authorization to work in the United Kingdom.
Benefits
• Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
• 28 days holiday with increase after 2 years of service
• Beekeeping and Gardening teams
• 50% Food and Beverage discount in any outlet at any Belmond hotel
• Enhanced Pension scheme
• Interest free season ticket loan
• Summer and Christmas Staff events.
• Christmas gifts
• Meals on duty
• Life Assurance
• Uniform care