Reading, 27 mi from Oxford
their suppliers! You will also be sent on a short Crusie to experience their Cruise Lines!
They have a consultative approach, this isn't your typical phone bashing role, most of the business is incoming. You will be speaking to a particular calibre...
Gaydon, 31 mi from Oxford
System within the Software and Controls Chapter. As part of the Chapter, the exact technology being worked on can and will change, however the Chapter is responsible for the following features: Rear Wheel Steer, Automated Off-Road Cruise Control, Terrain...
Hays Accountancy and FinanceOxford
Competitive, DOE + Study Support.Our client is a leading independent Oxford accountancy practice who are actively recruiting for new trainee accountants!.From preparing a set of accounts for a sole trader one week, you could be a member of a team auditing the accounts of a large group of companies t...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
Celebrity CruisesEngland
subordinate supervisors.
Hiring Requirements
• At least 5 years of managerial experience in Beverage Management on a cruise ship.
• Bachelor's degree in hospitality management, business administration or related field.
• Supervisory experience with at least...
C&M Travel RecruitmentWoking, 44 mi from Oxford
Cruise Consultant
This is a fantastic opportunity to join an exciting cruise department within an established travel company. Responsible for selling and putting together itineraries for a portfolio of cruise lines, you will have experience...
C&M Travel RecruitmentWoking, 44 mi from Oxford
Cruise ConsultantThis is a fantastic opportunity to join an exciting cruise department within an established travel company. Responsible for selling and putting together itineraries for a portfolio of cruise lines, you will have experience...
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Customer Relationship Manager
Page Personnel | Slough | pagepersonnel.co.uk |
About Our Client
A market leading business whose clients/customers include the largest hotels, gyms and Cruise ships in the country. This is business is close to key public transport links and has free parking.
Job Description
Customer Service Adviser, Slough: Dealing with key clients and managing the accounts, this role will involve all areas of a busy Business to Business Customer Service.· Providing leading edge "Proactive" & "Reactive" contact strategies to our customers
• All ares of B2B Customer Service on telephone, email and occasional face to face onsite meetings
• Measuring and reporting. Agree priorities and standards and then manage the CS team to deliver them.
• Manage all customer service processes, remembering that we are becoming more proactive and engaging with customers.
• Co-ordinate customer projects, including mobilisations, special events and bespoke requests from the customer.
• Involvement in documenting customer processes.
• Use of Excel and Salesforce
The Successful Applicant
Customer Service Adviser, Slough:You will have have excellent office based Business to Business Customer Service Experience
• Strong influencing and negotiation skills.
• Demonstration of strong financial acumen to understand the impact of commercial decisions on the business.
• Ability to build good, sustainable relationships with Customers and wider functions.
• Self-motivated and the ability to work on own initiative.
• Ability to demonstrate determination in setting personal objectives and the achievement of goals.
• Tenacity to deliver exceptional customer service.
• Well organised and methodical in approach to drive accurate solutions for our customers.
• Proven ability to meet targets with a positive record of achievement of stretching KPIs & objectives
Ideally you will have worked in a gym a hotel or a cruise-ship at some point in your career.
You will be available to work in the office Mon
• Fri, 8 - 4 or 9
• 5 and every six weeks work a weekend Sat 9
• 2 and Sun 9
• 12.
It is preferable that you drive so that you can attend onsite customer meetings.
What's on Offer
Salary of circa £25,000 - £35,000 dependant upon experience. This role would ideally suit someone with circa 3 years plus experience (or equivalent), however, as reflected by the salary bandwidth the client will consider applicants earlier in their careers.
A market leading business whose clients/customers include the largest hotels, gyms and Cruise ships in the country. This is business is close to key public transport links and has free parking.
Job Description
Customer Service Adviser, Slough: Dealing with key clients and managing the accounts, this role will involve all areas of a busy Business to Business Customer Service.· Providing leading edge "Proactive" & "Reactive" contact strategies to our customers
• All ares of B2B Customer Service on telephone, email and occasional face to face onsite meetings
• Measuring and reporting. Agree priorities and standards and then manage the CS team to deliver them.
• Manage all customer service processes, remembering that we are becoming more proactive and engaging with customers.
• Co-ordinate customer projects, including mobilisations, special events and bespoke requests from the customer.
• Involvement in documenting customer processes.
• Use of Excel and Salesforce
The Successful Applicant
Customer Service Adviser, Slough:You will have have excellent office based Business to Business Customer Service Experience
• Strong influencing and negotiation skills.
• Demonstration of strong financial acumen to understand the impact of commercial decisions on the business.
• Ability to build good, sustainable relationships with Customers and wider functions.
• Self-motivated and the ability to work on own initiative.
• Ability to demonstrate determination in setting personal objectives and the achievement of goals.
• Tenacity to deliver exceptional customer service.
• Well organised and methodical in approach to drive accurate solutions for our customers.
• Proven ability to meet targets with a positive record of achievement of stretching KPIs & objectives
Ideally you will have worked in a gym a hotel or a cruise-ship at some point in your career.
You will be available to work in the office Mon
• Fri, 8 - 4 or 9
• 5 and every six weeks work a weekend Sat 9
• 2 and Sun 9
• 12.
It is preferable that you drive so that you can attend onsite customer meetings.
What's on Offer
Salary of circa £25,000 - £35,000 dependant upon experience. This role would ideally suit someone with circa 3 years plus experience (or equivalent), however, as reflected by the salary bandwidth the client will consider applicants earlier in their careers.
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