apartmentdmg mediaplaceLondon
Ability to create stand outsales decks, sales pitches and case studies. We are now looking for someone to join our growing sales team to help secure revenue opportunities via content partnerships with fashion, beauty & lifestyle brands. ...
local_fire_departmentUrgent

Education Consultant (Sales)

apartmentLeading EducationplaceLondon, 18 mi from Leatherhead
courses succcessfully to students internationally and in the UK. The Role We are looking for someone who can make an impact on a dynamic, fast-moving company by joining the team as an Education Consultant in a sales capacity. This role will contribute...
apartmentBannockburn Primary SchoolplaceLondon
Specialist Teaching Assistant with Medical Experience. You will be contracted to work throughout the term time working as a teaching assistant and taking responsibility for meeting the medical needs of children. ...
apartmentTrinnovo Group | B Corp™placeCroydon, 13 mi from Leatherhead
Job Title: Clinical Education Specialist Location: England - South East Travel Expectations: 4 days per week Key Responsibilities:  •  Field-based role involving support, education, and promotion as outlined.  •  Attendance at relevant exhibitions...
electric_boltImmediate start

Heating Sales Engineer

apartmentOlliver CharlesplaceWeybridge, 6 mi from Leatherhead
therefore, we require a motivated, forward-thinking individual to join our heating sales team. The Role & Responsibilities In this role you will work within heating sales team, providing assistance to Homeowners, installers and merchants alike. Working...
business_centerHigh salary

Sales Account Manager, Higher Education

apartmentJoVEplaceLondon, 18 mi from Leatherhead
Job Description JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching...
apartmentPixi Inc.placeLondon, 18 mi from Leatherhead
for achieving national KPIs and execution of reaching sales goals, education/marketing calendars, and developing training calendars, as well as managing and building our team. Key Job Responsibilities  •  Executing Sales events and Education strategies across...
apartmentTrinnovo Group | B Corp™placeCroydon, 13 mi from Leatherhead
Job Title: Clinical Education Specialist Location: England - South East Travel Expectations: 4 days per week Field-based role involving support, education, and promotion as outlined. Attendance at relevant exhibitions for product promotion...
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Microsoft Customer Success Manager

Leatherhead | Permanent | www.cv-library.co.uk |
About Bytes

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here!

Why Bytes?
 •  Over 600 staff (plans to double in size over the next 5 years)
 •  Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
 •  Winners of an array of industry awards
 •  Sunday Times Top 100 Best Places to Work
 •  Excellent training and career prospects offered
 •  Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
 •  Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

This candidate will be responsible for growing the uptake of FastTrack services into eligible O365 and M365 customers through proactively engaging with accounts and positioning the benefits of the program. They will need to understand the intricacies of the program and take on the responsibility to achieve a GP target aligned to the successful delivery of this program.
The role will involve regular customer facing contact and liaison with Microsoft, Bytes FastTrack & Specialist Teams and our Partner Ecosystem to ensure customer satisfaction.

KEY RESPONSIBILITIES:

 •  Be a target carrying head to drive the growth and profitability of the FastTrack program
 •  Provide customer facing support to the sales team to sell the benefits of the FastTrack program
 •  To work proactively from customer data and approach customers directly based on their entitlement to the program benefits
 •  To work closely with FastTrack delivery team to maximise upsell and cross-sell opportunities
 •  To attend FastTrack Business Reviews with Microsoft

INDIVIDUAL RESPONSIBILITIES
 •  Proactively engage with sales and clients from data provided
 •  Work with sales and Specialists to identify whitespace within accounts & proactively target customers with FastTrack messaging
 •  Take on responsibility for the onboarding and offboarding customer conversations
 •  Pipeline progression & forecast accuracy
 •  Identify upsell / cross sell opportunities within and into current customer base & pass to Specialists/Proposition owners
 •  Work effectively with FastTrack Operations and Delivery teams

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

 •  Educated to A level standard or equivalent - DESIRABLE

Experience
 •  Knowledge of Microsoft Modern Workplace solutions. - DESIRABLE
 •  Customer facing experience - ESSENTIAL
 •  Vendor development management experience - DESIRABLE
 •  Previous knowledge of the Microsoft FastTrack program - DESIRABLE

Other Requirements
 •  Excellent customer service skills - DESIRABLE
 •  Excellent organisational & time management skills - DESIRABLE
 •  Motivated (proactive & reactive) - DESIRABLE
 •  Multi Tasking team player - DESIRABLE
 •  An excellent communicator - DESIRABLE
 •  Copes well under pressure - DESIRABLE
 •  High level of ability with Microsoft Excel - DESIRABLE