apartmentLidl - Head OfficeplaceSurbiton
As a Fresh Produce Buying Manager youll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear your...
apartmentTouraxisplaceLondon, 6 mi from Lewisham
The Opportunity: The Customer Experience Manager will play a crucial role in ensuring our brand promise guarantee is consistently met and exceeded. This role involves overseeing all aspects of the customer experience, from the initial booking to the post-tour...
apartmentHunter BondplaceLondon, 6 mi from Lewisham
Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving...
business_centerHigh salary

Digital Customer Experience Manager

apartmentHunter BondplaceLondon, 6 mi from Lewisham
Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving...
apartmentAquentplaceLondon, 6 mi from Lewisham
Job Description Digital Experience Manager /Product Manager Location: London Starting: mid-June Salary: ca £61k pa Hours: Full-time Duration: 12 months Type: Temporary Workplace: Partial on-site Consider Relocation: No Job Description...
apartmentEMR | Specialist in Marketing RecruitmentplaceLondon, 6 mi from Lewisham
Job Description A B2C financial services provider is seeking an ecommerce Customer Experience Owner to define and implement programmes that cut across multiple channels and products. Responsibilities:  •  Define and run CX programmes and projects...
apartmentSalt SearchplaceLondon, 6 mi from Lewisham
Customer Experience Manager - Digital - £70K- 2 days in office (London) - Consumer Industry I have partnered with a world-leading Consumer business that has a strong global reach in over 10 markets. This is a brand-new role to the business where...
electric_boltImmediate start

Customer Experience Manager BTR

apartmentdeverellsmithplaceLondon, 6 mi from Lewisham
Purpose of the role:  •  Responsible for implementing a best-in-class Customer Experience within operational teams  •  Responsibility to develop insight capabilities to monitor, analyse and report on all customer feedback across all channels within...
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Tenancy Management & Resettlement Officer

Service Care Solutions Ltd | Lewisham | Part-time | careers4a.com |
Tenancy Management and Resettlement Officer, Lewisham 35 Hours Per Week

 •  hybrid working model, requiring the officer to be present in the office a minimum of 2 days a week Temp
 •  Tenancy Management and Resettlement Officer, Lewisham 35 Hours Per Week
 •  hybrid working model, requiring the officer to be present in the office a minimum of 2 days a week Temp
 •  10 month contractWe are seeking a dedicated Tenancy Management and Resettlement Officer.

This role is primarily based at Laurence House, SE6, with occasional travel outside the borough for property visits and other duties.
The successful candidate will play a vital role in providing support to sustain tenancies in the private rented sector, ensuring safe and secure housing for our customers while meeting both local and corporate objectives.

Key Responsibilities:

Work within the private sector to increase the supply of good quality accommodation for households in housing need.
Conduct property inspections to assess suitability for households in need.
Assess prospective customers' suitability for private rented accommodation, including reviewing housing history and financial situations.
Provide expert advice and guidance to prospective customers during viewings.
Ensure all procured accommodation meets required standards and regulations.
Act as a mediator between landlords and tenants to resolve issues and sustain tenancies.
Facilitate tenancy sign-ups and provide settlement support to customers.
Maintain up-to-date knowledge of local and national housing policies and legislation.
Maintain accurate records of properties, landlords, and relevant information.

Requirements

Excellent understanding of the private rented sector and housing contracts.
Knowledge of welfare reform and its implications on the private rented sector.
Understanding of housing and homelessness issues.
Familiarity with private sector housing law and health and safety regulations.
Knowledge of services provided by the Council for households in housing needs

Experience working with landlords, letting agents, and accommodation suppliers.
Previous work with homeless or housing-in-need populations.
Demonstrated ability to provide excellent customer care.
Prior experience in achieving performance targets.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk