DPDLancaster
Startingyour own business as an Owner Driver with DPD has never beeneasier.With our Owner Driver Franchise scheme, you can run yourown business and share in the growing success of DPD.We give youall you need to get started.From your own van, the best tech inthe business and all the training to get y...
EELancaster
family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales...
1 similar job: Accrington
EELancaster
family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales...
1 similar job: Accrington
Hays Accountancy and FinanceManchester
Your new firm is a well known and established accountancy practice who have 2 offices with their main hub based in Manchester City Centre.A growing firm of 80 staff with 60 based in Manchester they operate in a traditional general practice model covering a variety of service lines.The Manchester off...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Pertemps LeedsAccrington
Customer Service Advisor (Days)
Salary: £26,208 per year + benefits
Hours: 4 days at 7am – 7pm followed by 4 days off then repeat
!! Immediate start available !!
We are now working with an exciting transport company for Customer Transport...
Pertemps ItAccrington
Customer Service Advisor (Days)Salary: £26,208 per year + benefitsHours: 4 days at 7am – 7pm followed by 4 days off then repeat!! Immediate start available !!We are now working with an exciting transport company for Customer Transport Controllers...
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Customer Service Advisor
Preston | Permanent | www.cv-library.co.uk |
Job Description
Role – Customer Service Advisor (known locally as a Property Manager)
Salary - £23,500 per annum
Location – Preston
Employment Type – Full-time, permanent
We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.
Our Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!
The Role:
As a Property Manager you will be fully managing a portfolio of properties market leading Entwistle Green Brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.
Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include:
Coordinate urgent and routine repairs and maintenance
Liaise with trades people/contractors and keeping customers up to date
Organise safety inspections and managing remedial works
Liaise with landlords following regular property visits
Assist customers with general tenancy queries
Carry out weekly partnership calls with colleagues and welcome calls with new customers
Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
Provide a first-class service to maximise customer retention
Ensure personal and team deadlines are met, service levels maintained and KPI’s achieved
About You:
We’re not just looking for good customer service; we`re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore you will need the following skills:-
A positive ‘can-do’ approach is essential
Passionate about delivering exceptional customer service
Confident communicator, both verbal and written
Excellent organisational skills with attention to detail
Strong time management skills and able to prioritise workload
Ability to problem solve
Able to remain calm under pressure and work to timescales
What you get in return for a career as a Property Manager:
23 days annual leave increasing with length of service
Pension scheme
Full training, support and guidance
Excellent career progression opportunities throughout the business
Outstanding discounts across retail, entertainment, travel and health
Wellness benefits, we are part of the wellness charity – MIND
Why join us?
At Countrywide, our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility.
Meanwhile, the fact that we`re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.
CC00394
Role – Customer Service Advisor (known locally as a Property Manager)
Salary - £23,500 per annum
Location – Preston
Employment Type – Full-time, permanent
We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.
Our Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!
The Role:
As a Property Manager you will be fully managing a portfolio of properties market leading Entwistle Green Brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.
Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include:
Coordinate urgent and routine repairs and maintenance
Liaise with trades people/contractors and keeping customers up to date
Organise safety inspections and managing remedial works
Liaise with landlords following regular property visits
Assist customers with general tenancy queries
Carry out weekly partnership calls with colleagues and welcome calls with new customers
Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
Provide a first-class service to maximise customer retention
Ensure personal and team deadlines are met, service levels maintained and KPI’s achieved
About You:
We’re not just looking for good customer service; we`re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore you will need the following skills:-
A positive ‘can-do’ approach is essential
Passionate about delivering exceptional customer service
Confident communicator, both verbal and written
Excellent organisational skills with attention to detail
Strong time management skills and able to prioritise workload
Ability to problem solve
Able to remain calm under pressure and work to timescales
What you get in return for a career as a Property Manager:
23 days annual leave increasing with length of service
Pension scheme
Full training, support and guidance
Excellent career progression opportunities throughout the business
Outstanding discounts across retail, entertainment, travel and health
Wellness benefits, we are part of the wellness charity – MIND
Why join us?
At Countrywide, our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility.
Meanwhile, the fact that we`re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.
CC00394
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