Solutions Consultant

Tower Hamlets | Permanent | www.cv-library.co.uk |
Exponential-e

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role:

 •  Provide technical support for the development, implementation and administration of new products
 •  Attend customer meetings and represent the company from a technical perspective at architecture, security and operational customer boards.
 •  Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products
 •  Recommend and influence operational elements of supporting new products and services
 •  Aid in the implementation of new processes and procedures to support newly released products and solutions
 •  Provide technical assistance and support to the pre-sales / sales teams

What you’ll need to succeed:

 •  Knowledge and Experience of Wide Area and Local Area Networking (WAN/LAN)
 •  Knowledge and experience of access technologies, including Wi-Fi
 •  Strong customer and stakeholder management skills
 •  Advanced hands-on knowledge of routers, switches, firewalls, experience and good knowledge of MPLS protocols and operation
 •  Experience supporting delivery of complex project-based work

What we offer:

 •  Involved in varied projects that make a positive impact on critical services on a local and national level
 •  Vibrant company culture with a wide range of events and social activities throughout the year
 •  Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club
 •  Dedicated Learning and Development team and access to a range of training, courses and certification support
 •  Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
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