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Customer Service Administrator

apartmentHAYSplaceBournemouth
Customer Service Administrator My client is looking for 2 Customer Service Administrators to join the team due to internal movement. The role is office based until probation - then hybrid working can be offered £24,000 rising to £25,000 after...
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Customer Service Advisor

apartmentHR GO RecruitmentplaceBournemouth
You will be responsible for resolving customer queries in a professional and timely manner. General Duties of Customer Service Advisor: Responding to emails and telephone calls made by investors and professionals adhering to compliance...
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Customer Service Administrator

apartmentHays Plc - HaysplaceBournemouth
My client is looking for 2 Customer Service Administrators to join the team due to internal movement.The role is office based until probation - then hybrid working can be offered£24,000 rising to £25,000 after probation Lovely refurbished offices...
apartmentJobshop UK LimitedplaceBournemouth
Customer Service Representative (Pensions) Our client, a financial services provider based in Bournemouth, is looking for confident customer service professionals to join their team. This role is responsible for dealing with emails and telephone...
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Customer Service Advisor

apartmentAuto Skills UKplaceBournemouth
20 years and have worked with thousands of people across a wide range of industries. As their Customer Service Advisor, here is what you would have done last week:  •  Managed a number of customer queries across multiple contact channels (telephone...
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Customer Service Advisor

Bournemouth | Permanent | £24,000/year | www.cv-library.co.uk |
Benefits:
 •  The starting salary is £24k moving to 25k after passing 6 months’ probation,
 •  20 days holiday, and an additional 1 for your birthday, which increases by 1 year for every year service max out at 5 years.
 •  Hybrid of 1 day a week home and 4 days office after 3 months which could increase over time.
 •  Lovely working environment.
 •  Staff events

Mon - Fri 08:00 - 17:00
Based in Bournemouth close to public transport routes but with parking either on site or close by this job of Customer Service Administrator would suit a bubbly person with good telephone skills and a keen eye for detail on the admin side of the job.

They key responsibilities of the role of Customer Service Administrator based in Bournemouth are:
 •  Answering operational telephone calls in a professional and timely manner
 •  Building a rapport with customers and suppliers and managing accounts where needed
 •  Processing customer orders and liaising with suppliers
 •  Dealing promptly and efficiently with telephone and email queries from customers and suppliers
 •  Sourcing alternative ad-hoc services
 •  Liaising with accounts receivables regarding customer credit card payments
 •  Producing customer reports
 •  Performing administrative tasks as required
 •  Other ad-hoc duties ensuring the smooth running of the customer service department
 •  Supporting other members of the team when required
 •  Assisting your colleagues in other departments where required
 •  Ensuring the quote conversion spreadsheet is up to date
 •  Administration of contractor pricing, purchase orders and new clients onto the system
 •  Administration of new suppliers and customers onto system
 •  Obtaining rates for smaller upcoming projects and containers
 •  Making notes for sites, clients and supply chain with appropriate information and advising departments on issues
 •  Supporting new business through supplier sourcing where applicable
Immediate interviews offered in Bournemouth for the position of Customer Service Administrator