Customer Service Administrator
WSB Administration Services LLP | Chatham | findajob.dwp.gov.uk |
Role: Customer Service Administrator
9 to 12 month contract to cover maternity leave, commencing in June '24
Hours: 27 hours per week
Company overview:
Since 2012, WSB Administration Services LLP has been contracted exclusively to provide services on behalf of Fujicopian Co., Ltd. These include, but not limited to, customer service, administration, tax and accountancy issues, sales and marketing.
Fujicopian was established in 1950 to manufacture and market various types of carbon paper. Since then, it has created new markets, these include thermal transfer media (non-impact type), fixfilm applications and correction tape. Fujicopian has maintained a presence in UK/Europe since 1989.
Successful candidate will report to the partners of WSB Administration Services LLP
Principle duties & responsibilities of the role include: Main point of contact for customers (e-mail & telephone)
Sales order processing
Plan supply schedule for orders
Liaising with third party warehouse & logistics company
Stock management
Raise delivery notes & invoices for completed orders, issue to customers
Monitor & re-invoice relevant freight charges
Sales reporting
General ad-hoc administration services
Required attributes: Experience in an office environment
Attention to detail
Use of Microsoft software
Use of ERP software - not essential as training will be given
Ability to organise own time
Able to give clear instructions to third parties (e-mail)
To take advice & in-house training where required
9 to 12 month contract to cover maternity leave, commencing in June '24
Hours: 27 hours per week
Company overview:
Since 2012, WSB Administration Services LLP has been contracted exclusively to provide services on behalf of Fujicopian Co., Ltd. These include, but not limited to, customer service, administration, tax and accountancy issues, sales and marketing.
Fujicopian was established in 1950 to manufacture and market various types of carbon paper. Since then, it has created new markets, these include thermal transfer media (non-impact type), fixfilm applications and correction tape. Fujicopian has maintained a presence in UK/Europe since 1989.
Successful candidate will report to the partners of WSB Administration Services LLP
Principle duties & responsibilities of the role include: Main point of contact for customers (e-mail & telephone)
Sales order processing
Plan supply schedule for orders
Liaising with third party warehouse & logistics company
Stock management
Raise delivery notes & invoices for completed orders, issue to customers
Monitor & re-invoice relevant freight charges
Sales reporting
General ad-hoc administration services
Required attributes: Experience in an office environment
Attention to detail
Use of Microsoft software
Use of ERP software - not essential as training will be given
Ability to organise own time
Able to give clear instructions to third parties (e-mail)
To take advice & in-house training where required
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