Flightjobs/DVV MediaLondon
We are seeking applications from experienced B767 B1/B2 Engineers for a 6 month assignment with a European ACMI cargo carrier. ...
Flightjobs/DVV MediaLondon
We are seeking applications from experienced B767 B1/B2 Engineers for a 6 month assignment with a European ACMI cargo carrier. ...
StannahSt Albans
If haveprevious experience working as a lift engineer or lift serviceengineer and are looking for a lift engineer job St Albans, liftengineer job Stevenage, lift engineer job Luton, Lift engineer jobBaldock, please click the "apply now" button or contact us forfurther information.
Are you a qualifie...
St Albans
appliances, as well as control panels, detection, and monitoring equipment. Catering to a diverse range of sectors, with a focus on medium to high-volume production.
Info about what the role entails
We are seeking a skilled Field Service Engineer to join our...
Hemel Hempstead, 6 mi from St Albans
Your New Company
A leading brand in the supply and maintenance of construction machinery across the UK
What is on offer for the Field Service Engineer?
• Salary – up to £37.5k
• Medical and dental cash plan
• Life assurance...
St Albans
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK.
As a Field Service Engineer (EPOS / IT / Break-fix), you'...
Talk Staff Group LimitedSt Albans
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK.
As a Field Service Engineer (EPOS / IT / Break-fix), you'll...
Ernest Gordon Recruitment LimitedSt Albans
Field Service Engineer (Training on Laboratory Equipment)
£30,000 - £40,000 (OTE £40-£50k) + Training + Overtime + Company Benefits
St Albans
Are you an Field Service Engineer or similar, with mechanical and electrical maintenance / servicing...
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Maintenance Scheduler
St Albans | Permanent | £28,000 - £30,000/year | www.cv-library.co.uk |
Role over view
An exciting opportunity for a driven individual who is looking to become part of an ambitious and growing business. You will be joining our clients established and successful organisation and become a valued member of the operations team. The role utilises the latest SaaS technology systems and requires continues two- way communication to successfully coordinate the engineering team.
An individual with the ability to confidently learn and operate new software systems would thrive in this position.
Key responsibilities
• Prepare the preventive maintenance schedule monthly in line with company KPI’s.
• Maximise technician time by ensuring effect scheduling.
• Identify if SSP’s are required, and work with the partner specialist to ensure the scheduling.
• Review and effectively reschedule jobs that have not completed.
• Communicate and build relationships with our customers,
• Deliver an unrivalled customer experience by answering customer calls, in line with the company target of 80%+ within 15 seconds.
• Respond to customer emails within 48hours to ensure efficient communication.
• Administrating job reports from the field engineers.
• Raising customer invoices within 7 days of engineer attendance.
• Responding to reactive works in a proactive way, Raising further works, and quoting requests within 24 hours, from engineer job reports.
• Work in line with relevant KPI’s to ensure we are meeting customers SLA’s and our accreditation.
• Manage and prioritise your workload in a fast-paced environment.
• Working closely with all members of the operations team
• Working closely with account managers to provide a high level of customer service
• Be involved in supporting new customer support software’s.
• To provide cover to colleagues in the operations department when the need arises
• Answering emails & telephone calls from internal colleagues
Benefits:
• 9 day working fortnight
• Careers progression via both technical and managerial pathways
• Wellness & Employee Assistance Programme (EAP)
• Perkbox access to a huge range of free perks and discounts
• Quarterly one-to-one check-ins with your line manager
• 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 day extra per annum to 30 days and a further 5 days after 10 years)
• Flexible and remote working where possible
• Team member of the month recognising outstanding contribution
• Annual company day to share successes and strategic plans
• Death in service insurance
• Salary sacrifice pension scheme
• Max 3 year old company vehicle
An exciting opportunity for a driven individual who is looking to become part of an ambitious and growing business. You will be joining our clients established and successful organisation and become a valued member of the operations team. The role utilises the latest SaaS technology systems and requires continues two- way communication to successfully coordinate the engineering team.
An individual with the ability to confidently learn and operate new software systems would thrive in this position.
Key responsibilities
• Prepare the preventive maintenance schedule monthly in line with company KPI’s.
• Maximise technician time by ensuring effect scheduling.
• Identify if SSP’s are required, and work with the partner specialist to ensure the scheduling.
• Review and effectively reschedule jobs that have not completed.
• Communicate and build relationships with our customers,
• Deliver an unrivalled customer experience by answering customer calls, in line with the company target of 80%+ within 15 seconds.
• Respond to customer emails within 48hours to ensure efficient communication.
• Administrating job reports from the field engineers.
• Raising customer invoices within 7 days of engineer attendance.
• Responding to reactive works in a proactive way, Raising further works, and quoting requests within 24 hours, from engineer job reports.
• Work in line with relevant KPI’s to ensure we are meeting customers SLA’s and our accreditation.
• Manage and prioritise your workload in a fast-paced environment.
• Working closely with all members of the operations team
• Working closely with account managers to provide a high level of customer service
• Be involved in supporting new customer support software’s.
• To provide cover to colleagues in the operations department when the need arises
• Answering emails & telephone calls from internal colleagues
Benefits:
• 9 day working fortnight
• Careers progression via both technical and managerial pathways
• Wellness & Employee Assistance Programme (EAP)
• Perkbox access to a huge range of free perks and discounts
• Quarterly one-to-one check-ins with your line manager
• 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 day extra per annum to 30 days and a further 5 days after 10 years)
• Flexible and remote working where possible
• Team member of the month recognising outstanding contribution
• Annual company day to share successes and strategic plans
• Death in service insurance
• Salary sacrifice pension scheme
• Max 3 year old company vehicle
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