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Sales Executive

Fort Augustus | Permanent | £24,000/year | www.cv-library.co.uk |
JR159: Sales Executive
Location: Fort Augustus
Salary: £24,000 Per Annum + Uncapped Commission

Overview:

First Military Recruitment are currently seeking a Sales Executive on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

Establish, develop and maintain relationships with current and prospective customers in a professional manner
Providing advice to customers regarding the purchase of a holiday home

Completing the sales paperwork for customer agreements and ensuring these are fully completed, signed and a copy issued to the customer
Fully complete any relevant paperwork if the customer requires finance and obtain relevant anti money laundering documentation
Helps customers make selections by building customer confidence, offering suggestions and opinions
Follow up on telephone leads and enquiries made face to face
Completing the sales report and submitting it to the Sales Selling Manager on a regular basis
Completing the site leaving form and ensure a copy is sent to the Head Office After Sales Coordinator, Head Office Stock Coordinator and the Accountant
Add any new sales lead to the tracking system in a timely manner
Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation
Where necessary, handling and dealing with customer queries relating to warranty and after sales issues
Ensure after sales procedures are explained to the customer including relevant timelines
Keeps abreast of current products, technical specifications and availability to ensure up to date information is given to customers
Any other duties as required by your line manager commensurate with your role
Monitor and help proactively resolve after sales complaints to ensure customer satisfaction
Encouraging potential upgrades and upselling to guests
Adhere to and promoting the Company Values along with Company best practice and legal compliance
Develop and maintain relationships with owners, holidaymakers, internal and external customers
Gain feedback from both owners and holidaymakers on the services and facilities provided on park
To undergo specific training as indicated by the Manager as and when required
Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
Comply with company policies, rules and procedures at all times
Any other duties as required by your line manager commensurate with your role

Skills and Qualifications:

Excellent communication skills both verbal and written
Ability to communicate effectively at all levels
Professional manner when dealing with customers and colleagues alike
Good IT skills including proficiency in Work, Excel, Outlook etc
Attention to detail
Good organisational skills
Ability to manage own workload
Team working
Previous experience of working in a sales driven role is essential
Location: Fort Augustus
Salary: £24,000 Per Annum + Uncapped Commission