AppleMilton Keynes
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other.As a Specialist, it starts with you discovering customers’ needs.And with the support of your store team members, you match those needs with the right product...
Crozier Fine ArtsDrayton (Oxfordshire), 43 mi from Northampton
in line with business requirements and report to both Crozier and client management teams. Coordination and management of all customs matters related to wine shipping. Ensure the seamless flow of activity during busy periods.
This will include resource...
ABPM Recruitment LimitedEngland
Accounts and Audit Manager | Leading Accountancy Practice | Nottinghamshire | £35,000 to £45,000. Join a leading Accountancy Practice in Nottinghamshire as their new Accounts and Audit Senior; this role offers the successful candidate the chance to further their finance career in the Accountancy Pr...
Medline Europe CareersBicester, 24 mi from Northampton
Creation and analysis of internal statistics on key figures relevant to departments * Perform in collaboration with Transportation Manager to enhance shipping structure * Advise Transportation Manager and Supervisor of all transportation related issues...
Select Recruitment Specialists LtdNorthampton
various facets of the business to ensure smooth operational flow. Ideal candidates will have robust experience in logistics management, possess strong knowledge of shipping documentation, and excel in communication and project management.
You should also...
Crozier Fine ArtsDrayton (Oxfordshire), 43 mi from Northampton
with business requirements and report to both Crozier and client management teams. Coordination and management of all customs matters related to wine shipping. Ensure the seamless flow of activity during busy periods.
This will include resource planning...
Crozier Fine ArtsDrayton (Oxfordshire), 43 mi from Northampton
SOP’s, KPI’s in line with business requirements and report to both Crozier and client management teams.
Coordination and management of all customs matters related to wine shipping.
Ensure the seamless flow of activity during busy periods...
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Customer Service Administrator
Northampton | Permanent | £27,000 - £30,000/year | www.cv-library.co.uk |
Our client require a Customer Service Administrator based at a busy manufacturing company.
You will be responsible for ensuring all customers are provided with a professional, efficient, and effective service that meets their expectations.
Responsibilities:
• Monitor customers perception and expectations of the Customer Services Department and help to develop and implement new systems.
• Liaise with operations team and shipping department to ensure all orders are scheduled, processed, and delivered in accordance with customer's expectations.
• Adopt a proactive approach with customers by keeping them informed of delivery dates, any changes to schedules or anything else which may affect their orders, communicating with them by telephone, email, letter, and face to face.
• Helping to investigate and solve customer's problems or complaints - Reporting on KPI`s relating to orders, identifying areas for improvement.
• Other duties as required.
The role requires excellent communication skills, flexibility, have good time management and able to problem solve and make decisions.
Benefits:
• Annual holiday entitlement is 28 days in addition to bank holidays.
• Free Parking.
• Group Personal Pension Scheme.
• Opportunity to work with a supportive and dedicated team.
• Career growth and advancement opportunities within the company
You will be responsible for ensuring all customers are provided with a professional, efficient, and effective service that meets their expectations.
Responsibilities:
• Monitor customers perception and expectations of the Customer Services Department and help to develop and implement new systems.
• Liaise with operations team and shipping department to ensure all orders are scheduled, processed, and delivered in accordance with customer's expectations.
• Adopt a proactive approach with customers by keeping them informed of delivery dates, any changes to schedules or anything else which may affect their orders, communicating with them by telephone, email, letter, and face to face.
• Helping to investigate and solve customer's problems or complaints - Reporting on KPI`s relating to orders, identifying areas for improvement.
• Other duties as required.
The role requires excellent communication skills, flexibility, have good time management and able to problem solve and make decisions.
Benefits:
• Annual holiday entitlement is 28 days in addition to bank holidays.
• Free Parking.
• Group Personal Pension Scheme.
• Opportunity to work with a supportive and dedicated team.
• Career growth and advancement opportunities within the company
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