electric_boltImmediate start

CNC Operator

apartmentDover Precision ComponentsplaceChester
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
placeWales
new business opportunities while maintaining strong relationships with existing clients. You will play a pivotal role in promoting all products and services to customers across the UK and Europe, meeting sales targets, and contributing to the overall...
placeWales
that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240...
business_centerHigh salary

Procurement Specialist

apartmentCrescent Purchasing ConsortiumplaceWales
client based in South West Wales to achieve public sector procurement excellence. You will manage the clients’ tendering and contract requirements, provide sound procurement advice and excellent customer service. You will be an organised individual who...
check_circleNew offer

Purchase Ledger Clerk

apartmentAccountable Recruitment LimitedplaceChester
Accountable Recruitment are working with a growing organisation based in Deeside for a Purchase Ledger Clerk on a Permanent basis.Salary - £24,000-£28,000 Hours.Ensure purchase invoices are processed in a timely and accurate basis.Preparation of payment proposals.Reconciliation of supplier statement...
starFeatured

Accounts Assistant

apartmentHays Accountancy and FinanceplaceChester
General daily accounts duties:.Purchase Ledger processing to include the Input, coding, scanning and processing of purchase ledger invoices, Preparation of weekly payment runs and dealing with suppliers as appropriate.Processing of expenses and company credit card transactions.Preparation of monthly...
thumb_up_altRecommended

Winder

apartmentERIKSplaceBradley (Wrexham County Borough)
Our mission is to make our customers industry work better. We know and understand that our people are critical to our success, providing our customers with specialist knowledge and world-class service. Which is where you come in! Why ERIKS? By joining...
local_fire_departmentUrgent

Aftermarket Area Sales Engineer

apartmentWhite Label Recruitment LtdplaceWrexham
White Label are excited to be working with a specialist Power Transmission / Rotating Equipment Engineering Business that specialise in the Service & Repair of Power Transmission products including Gearboxes and other associated equipment...
Get new jobs by email!
Get email updates for the latest Customer Service Specialist jobs in Wrexham County Borough
It's free, and you can cancel email updates at any time

Customer Service Co-ordinator

Hays Specialist Recruitment | Wrexham | findajob.dwp.gov.uk |
Your new company
My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions.
Your new role
You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with the Supply Chain Team and Product Manager as well as liaising with the Pricing and Data Management team to ensure accurate pricing via the use of ERP/CRM systems.
You will manage and support a specific customer portfolio, ensuring that data and information is correct and that customers needs and requests are met in line with company ethos.
What you'll need to succeed
This position requires a high degree of proficiency in organisational skills to handle detailed information and the timely processing of the information to ensure customer satisfaction. You need to be able to demonstrate the ability to solve customer problems in a changing environment without completely defined process steps for success.
The ability to make sound business decisions that support customers' requirements while complying with documented guidelines and policies is essential. You will be a good communicator, where being you are able to converse across all levels alongside demonstrating an enthusiastic and proactive work ethic.
Prior experience within the manufacturing or logistics industry, and having a good understanding of export compliance is a must.
What you'll get in return
Not only will you have the opportunity to join a truly exciting and expanding company with a global footprint, you will have an annual salary of £27,000 - £30,000 DOE for your full-time working week or 37.5 hours. You will have a 25 day's holiday + bank holidays and the opportunity for a performance-based bonus annually.
You will be based in Wrexham, with ample on-site parking, and after a 6-month probation, be able to utilise a hybrid working policy of up to 3 days from home per week.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk