Reading, 42 mi from Fareham
and our CRM team.
Issue Oversight: Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system.
Problem Resolution: Conduct thorough analyses of customer issues to pinpoint...
Reading, 42 mi from Fareham
activity and solution in the helpdesk for
each case
• Perform in-depth analysis of customer issues to determine causes and solutions
• Communicate the status of issues to clients and to the CRM team management
• Identify high priority customer issues...
EvriSouthampton
Join Our Team of Self-Employed Couriers!.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only wo...
EvriSouthampton
Join Our Team of Self-Employed Couriers!.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only wo...
EvriSouthampton
Join Our Team of Self-Employed Couriers!.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only wo...
Air PartnerBracknell, 45 mi from Fareham
line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group...
Air PartnerBracknell, 45 mi from Fareham
are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead, you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across...
MaxAd Fixed Fee RecruitmentCranleigh, 37 mi from Fareham
In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and solutions-focussed IT Support Technician is required to join the team on a full-time basis in this...
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Helpdesk support analyst
Hays Specialist Recruitment | Southampton | findajob.dwp.gov.uk |
Your new company
With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face.
They believe in reducing complexity, modernising the workplace, and leading through action.
Your new role
This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user instruction, investigating problems and resolving issues.
What you'll need to succeed
• 2 years + experience in technical Helpdesk support role.
• Technical skills in SQL and database management. (preferred)
• Good understanding of Payment systems & Processes (preferred)
• Working knowledge of Windows operating systems from Windows 7 onwards
• Basic networking knowledge
• Ability to independently work as a contributing member in a high-paced and focused team.
• Excellent team working skills, with a healthy understanding of the importance of attendance and timekeeping.
• Excellent written and verbal communication skills.
What you'll get in return
My client has partnered with Compt to provide you with 100% personalised and inclusive perk stipends, so you can get the benefits most meaningful to you and your always-evolving needs. Through this program, employees will be receiving a quarterly stipend to spend on the categories below.
These funds will be deposited quarterly (prorated monthly for new hires) and expire at the end of each quarter.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face.
They believe in reducing complexity, modernising the workplace, and leading through action.
Your new role
This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user instruction, investigating problems and resolving issues.
What you'll need to succeed
• 2 years + experience in technical Helpdesk support role.
• Technical skills in SQL and database management. (preferred)
• Good understanding of Payment systems & Processes (preferred)
• Working knowledge of Windows operating systems from Windows 7 onwards
• Basic networking knowledge
• Ability to independently work as a contributing member in a high-paced and focused team.
• Excellent team working skills, with a healthy understanding of the importance of attendance and timekeeping.
• Excellent written and verbal communication skills.
What you'll get in return
My client has partnered with Compt to provide you with 100% personalised and inclusive perk stipends, so you can get the benefits most meaningful to you and your always-evolving needs. Through this program, employees will be receiving a quarterly stipend to spend on the categories below.
These funds will be deposited quarterly (prorated monthly for new hires) and expire at the end of each quarter.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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