HAYSBournemouth
Customer Service Administrator
My client is looking for 2 Customer Service Administrators to join the team due to internal movement.
The role is office based until probation - then hybrid working can be offered
£24,000 rising to £25,000 after...
DK RecruitmentBournemouth
Customer Services Manager
Immediately Available
Location: Bournemouth
Salary: £31,000 per annum
Our client is seeking a dynamic Customer Services Manager to join their dedicated team. If you are passionate about delivering excellent customer...
Talent Sure Recruitment LimitedBournemouth
is looking for a passionate and professional customer service professional to join their friendly team.
Reporting to the Customer Service Manager, the Customer Service Advisor is responsible for achieving customer satisfaction by providing effective...
Total Staff ServicesBournemouth
Job Title: Customer Service Manager
Location: Bournemouth
Salary: £26,000 - £29,000 per annum
Company Overview:
Total Staff is recruiting on behalf of a dynamic student accommodation company based in East London. Our client is dedicated...
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businessesSouthampton, 24 mi from Bournemouth
Support Executive to join the team!
Work closely with the Account Manager and provide client support, such as: reporting and insights, screening and compliance, compliant handling and other client related activity.
Upbeat, engaging and ready...
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Service Desk Analyst
Bournemouth | Contract | www.cv-library.co.uk |
Service Desk Analyst
Contract
£176 Per Day Umbrella
100% On site in Bournemouth
Your new company
Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.
The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests
General Responsibilities
• Incident management
• Daily System Checks
• Comply with all company policies and procedures, including but not limited to:
• IT Usage Policy
General Skills
• Understanding of IT operational support frameworks.
• Provide a service of excellence
• Follow process documentation and instruction to ensure the resolution of incidents and fulfilment of requests according to the requirements of the business
• Capture and record all information and data as directed by the IT Management System
• Carry out qualitative checks on all relevant IT systems
• Carry out general administrative tasks
• Communication of potential/current issues with all team members
• Management of workload demands within tight deadlines
• Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
• Undertake such other reasonable duties, commensurate with the job holder/'s experience and qualifications, as may be required for the smooth operation of the business
If you/'re interested in this role, click /'apply now/' to forward an up-to-date copy of your CV, or call us now.
If this job isn/'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Contract
£176 Per Day Umbrella
100% On site in Bournemouth
Your new company
Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.
The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests
General Responsibilities
• Incident management
• Daily System Checks
• Comply with all company policies and procedures, including but not limited to:
• IT Usage Policy
General Skills
• Understanding of IT operational support frameworks.
• Provide a service of excellence
• Follow process documentation and instruction to ensure the resolution of incidents and fulfilment of requests according to the requirements of the business
• Capture and record all information and data as directed by the IT Management System
• Carry out qualitative checks on all relevant IT systems
• Carry out general administrative tasks
• Communication of potential/current issues with all team members
• Management of workload demands within tight deadlines
• Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
• Undertake such other reasonable duties, commensurate with the job holder/'s experience and qualifications, as may be required for the smooth operation of the business
If you/'re interested in this role, click /'apply now/' to forward an up-to-date copy of your CV, or call us now.
If this job isn/'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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