Head of Transport Operations, Nationwide

Michael Page | Milton Keynes | michaelpage.co.uk |
About Our Client

DHL Supply Chain, is the world's leading logistics provider. They combine management and value-added services with their customised, integrated logistics solutions to drive resilience, efficiency, improve quality and create a competitive advantage.
A company who are proud of their track record of promoting internally, this is a rare opportunity to join the business at this level.

Job Description

Responsibilities will include:

 •  Responsible for multiple transport operations nationally
 •  Lead and develop the Transport Operational teams, with transport managers being direct reports.
 •  Manage and develop transport network nationally and integrate nationally, to optimise cost and unlock synergies
 •  Investigate / implement DHL initiatives through the Transport division to drive value for both the Customer and DHL
 •  Implement and manage transport TMS
 •  Collaboration within the transport Network to optimise profit and performance for the Customer and DHL
 •  Succession Planning and team development
 •  Manage change within the network, whilst maintaining service levels
 •  Monitor and challenge performance levels across all sites
 •  Analysis of any network changes / requests and detail impact of changes to the Network and costings
 •  Look at achieving costs and efficiency for the customer and service
 •  Strategic network management and planning

Other Responsibilities will include:

 •  Ensure effective communication processes are established and maintained for both internal/external customers
 •  Build and maintain Customer relationships
 •  Budget and cost management
 •  Attend Customer performance and service reviews
 •  Ensure customer projects and activities are planned and resourced for success
 •  Managing transport site relationships to drive continuous improvement
 •  Workload planning (Staffing & Volumes)
 •  Service Performance
 •  Manage 3rd party usage and service levels
 •  To ensure a standard approach to Best Practice across all sites
 •  Operational Continuous Improvement
 •  Adhere to customer specific procedures
 •  Compliance with company and local statutory obligations regarding working time legislation, operator licensing, Health & Safety and Path to Quality
 •  EOS action identification, resourcing and follow-up
 •  Manage team in fair & consistent manner & in line with DHL Diversity & Respect at Work Policy
 •  Provide team members with regular performance feedback including robust year-end evaluations
 •  Support development priorities by providing on-the-job development activities/training programs for immediate team members

The Successful Applicant

This is a rare opportunity to join DHL externally at this level. To be considered for this role you must have strong leadership experience and a customer focused approach. You must have significant Transport Management experience (5+ years minimum) and have managed a fleet of significant size (c200+).

You will be able to demonstrate a track record of leading and developing teams and be financially astute with experience of planning and forecasting as well as budget management and cost controls. You must have CPC National/International.

What's on Offer
 •  Competitive salary
 •  Car/Car Allowance
 •  Bonus
 •  Other benefits
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