apartmentDPDplaceBicester
Startingyour own business as an Owner Driver with DPD has never beeneasier.With our Owner Driver Franchise scheme, you can run yourown business and share in the growing success of DPD.We give youall you need to get started.From your own van, the best tech inthe business and all the training to get y...
business_centerHigh salary

Receiving and Dispatch Person

placeMilton Keynes
We are seeking a Receiving and Dispatch Person to work for a manufacturing company in Bletchley, Milton Keynes. We are looking for a reliable and detail-oriented individual to fill the role of Goods In and Goods Out Person. The successful candidate...
placeMilton Keynes
Workshop meeting.  •  PPE management.  •  Investigate and reduce vehicle misuse.  •  Contribute to improving Operational budget costs.  •  Deputise for Senior Traffic Dispatcher when required. Pay Rate: £28,000PA Hours: 08.30 – 17.30 Monday to Friday...
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Customer Service Administrator

placeMilton Keynes
defect reporting.  •  Workshop meeting.  •  PPE management.  •  Investigate and reduce vehicle misuse.  •  Contribute to improving Operational budget costs.  •  Deputise for Senior Traffic Dispatcher when required. Pay Rate: £28,000PA Hours: 08.30...
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Senior Payroll Administrator

placeBeaconsfield
and the despatch of reports (email/post or both). Ensuring the payroll is reviewed by a supervisor/manager where applicable. Production and despatch of payslips and P45's etc. Seek guidance the semi-seniors/ seniors as required.Auto-Enrolment: Full Auto...
apartmentDPDplaceBicester
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
apartmentDPDplaceBicester
Starting your own business as an Owner Driver with DPD has never been easier. With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD. All you will need is a valid UK driver’s licence. Lots of work – with online shopping growing every day, you’ll...
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Van Driver

apartmentIndustriousplaceGawcott
Multi Drop deliveries to sites across the UK (3-4 Drops average)  •  Obtain PODs & Pictures of where goods are delivered.  •  Assist the dispatch department with picking & packing, if required  •  Maintain vehicle cleanliness and perform routine...
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Customer Support Technician - Spanish or German

BCT Resourcing | Milton Keynes | Permanent | £30,000/year | www.technojobs.co.uk |
Customer Support Technician: Spanish/ German Speaking strong>

Milton Keynes, Buckinghamshire strong>
£30,000 per annum strong>

My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. p>

This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. p>

My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.
p>

They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the remaining 2 days. p>

Main Duties & Responsibilities:
As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements.
p>

Reporting, Location & Travel:
This role reports to the Team Lead and Global Customer Support Manager. A hybrid role split with 3 days in the office and 2 days working remotely, with an occasional requirement for national and international travel, primarily to meet customers and support product deployment.
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Key Responsibilities:
Responsibilities include, although are not limited to the following:
 •  Clarifying customer technical requirements ahead of new project installations and briefing the production team.
 •  Supporting customers during project installation.
 •  Setting up monitoring diagrams, users, alerts and calculations.
 •  Attending site when required to support customer installations or investigate reported faults.
 •  Assisting customers with technical queries and fault reports by phone, email and through a helpdesk ticket system.
 •  Managing the return and replacement of faulty equipment.
 •  Assisting with fault diagnosis and contributing to fault reduction.
 •  Providing training to customers mostly using teleconferencing, sometimes on site or in the company facility.
 •  Configuring equipment to customer specifications, fitting mounting brackets and ancillary equipment, packing for dispatch.
 •  Receiving returned equipment and diagnosing faults.
 •  Carrying out minor repairs and refurbishment of equipment.
 •  Other duties as assigned. p>

Relevant Knowledge & Experience:
Candidates should assess their suitability against the following essential and/ or desirable relevant knowledge and experience: p>

Essential:
 •  Demonstrable experience of customer service in an engineering, or technical environment.
 •  Excellent customer relations skills.
 •  Fluent in English.
 •  Languages: spoken/ written Spanish and/ or German. p>

Desirable:
 •  Good ability with Excel, and other Office apps.
 •  Understanding of IP Networking.
 •  Experience of working within monitoring.
 •  Site experience in Rail and/ or Construction is preferred.
 •  Other spoken/ written languages such as French or Italian. p>

Package: Salary to c£35k, negotiable for a candidate with extremely well matched skills & experience.

Workplace Pension Scheme with matched employer contributions.
Life Assurance scheme.
Cycle to Work Scheme.
Tech Purchase Scheme.
Learning & Development scheme including a variety of training courses. p>

To apply for this Customer Support Technician: Electronics role in North Bucks please contact us ASAP! p>