AppleMilton Keynes
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple ...
Wayman Recruitment GroupBedford, 15 mi from Milton Keynes
Are you looking for a full time French Teacher position in a School in Sutton? French Teacher required for a School situated around the Sutton area, the school is looking for either an experienced French Teacher or an ECT French Teacher to start...
Aspire Recruitment SolutionsNorthampton, 12 mi from Milton Keynes
Job Opportunity: Modern Foreign Languages Teacher - French With Spanish Location: Northampton, United KingdomStart Date: SeptemberSalary: £200-£300 per dayPrestigious Location: Work in a school with illustrious grounds frequented by royalty...
Wayman Recruitment GroupNorthampton, 12 mi from Milton Keynes
Job Description
Are you looking for a full time French Teacher position in a School in Northampton?
French Teacher required for a School situated around the Northampton area, the school is looking for either an experienced French Teacher or an ECT...
Wayman Recruitment GroupNorthampton, 12 mi from Milton Keynes
Job Description
Are you looking for a full time French Teacher position in a School in Northampton?
French Teacher required for a School situated around the Northampton area, the school is looking for either an experienced French Teacher or an ECT...
Wayman Recruitment GroupNorthampton, 12 mi from Milton Keynes
Job Description
Are you looking for a full time French Teacher position in a School in Northampton?
French Teacher required for a School situated around the Northampton area, the school is looking for either an experienced French Teacher or an ECT...
Wayman Recruitment GroupMilton Keynes
Wayman Education is recruiting a French Teacher for a full-time position to start January in a lovely school in Milton Keynes. The successful French Teacher will be able to teach to GCSE and A-Level teaching. This position is suitable...
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Customer Support Technician - Spanish or German
BCT Resourcing | Milton Keynes | Permanent | £30,000/year | www.technojobs.co.uk |
Customer Support Technician: Spanish/ German Speaking strong>
Milton Keynes, Buckinghamshire strong>
£30,000 per annum strong>
My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. p>
This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. p>
My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.
p>
They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the remaining 2 days. p>
Main Duties & Responsibilities:
As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements.
p>
Reporting, Location & Travel:
This role reports to the Team Lead and Global Customer Support Manager. A hybrid role split with 3 days in the office and 2 days working remotely, with an occasional requirement for national and international travel, primarily to meet customers and support product deployment.
p>
Key Responsibilities:
Responsibilities include, although are not limited to the following:
• Clarifying customer technical requirements ahead of new project installations and briefing the production team.
• Supporting customers during project installation.
• Setting up monitoring diagrams, users, alerts and calculations.
• Attending site when required to support customer installations or investigate reported faults.
• Assisting customers with technical queries and fault reports by phone, email and through a helpdesk ticket system.
• Managing the return and replacement of faulty equipment.
• Assisting with fault diagnosis and contributing to fault reduction.
• Providing training to customers mostly using teleconferencing, sometimes on site or in the company facility.
• Configuring equipment to customer specifications, fitting mounting brackets and ancillary equipment, packing for dispatch.
• Receiving returned equipment and diagnosing faults.
• Carrying out minor repairs and refurbishment of equipment.
• Other duties as assigned. p>
Relevant Knowledge & Experience:
Candidates should assess their suitability against the following essential and/ or desirable relevant knowledge and experience: p>
Essential:
• Demonstrable experience of customer service in an engineering, or technical environment.
• Excellent customer relations skills.
• Fluent in English.
• Languages: spoken/ written Spanish and/ or German. p>
Desirable:
• Good ability with Excel, and other Office apps.
• Understanding of IP Networking.
• Experience of working within monitoring.
• Site experience in Rail and/ or Construction is preferred.
• Other spoken/ written languages such as French or Italian. p>
Package: Salary to c£35k, negotiable for a candidate with extremely well matched skills & experience.
Workplace Pension Scheme with matched employer contributions.
Life Assurance scheme.
Cycle to Work Scheme.
Tech Purchase Scheme.
Learning & Development scheme including a variety of training courses. p>
To apply for this Customer Support Technician: Electronics role in North Bucks please contact us ASAP! p>
Milton Keynes, Buckinghamshire strong>
£30,000 per annum strong>
My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. p>
This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. p>
My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.
p>
They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the remaining 2 days. p>
Main Duties & Responsibilities:
As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new projects and replacements.
p>
Reporting, Location & Travel:
This role reports to the Team Lead and Global Customer Support Manager. A hybrid role split with 3 days in the office and 2 days working remotely, with an occasional requirement for national and international travel, primarily to meet customers and support product deployment.
p>
Key Responsibilities:
Responsibilities include, although are not limited to the following:
• Clarifying customer technical requirements ahead of new project installations and briefing the production team.
• Supporting customers during project installation.
• Setting up monitoring diagrams, users, alerts and calculations.
• Attending site when required to support customer installations or investigate reported faults.
• Assisting customers with technical queries and fault reports by phone, email and through a helpdesk ticket system.
• Managing the return and replacement of faulty equipment.
• Assisting with fault diagnosis and contributing to fault reduction.
• Providing training to customers mostly using teleconferencing, sometimes on site or in the company facility.
• Configuring equipment to customer specifications, fitting mounting brackets and ancillary equipment, packing for dispatch.
• Receiving returned equipment and diagnosing faults.
• Carrying out minor repairs and refurbishment of equipment.
• Other duties as assigned. p>
Relevant Knowledge & Experience:
Candidates should assess their suitability against the following essential and/ or desirable relevant knowledge and experience: p>
Essential:
• Demonstrable experience of customer service in an engineering, or technical environment.
• Excellent customer relations skills.
• Fluent in English.
• Languages: spoken/ written Spanish and/ or German. p>
Desirable:
• Good ability with Excel, and other Office apps.
• Understanding of IP Networking.
• Experience of working within monitoring.
• Site experience in Rail and/ or Construction is preferred.
• Other spoken/ written languages such as French or Italian. p>
Package: Salary to c£35k, negotiable for a candidate with extremely well matched skills & experience.
Workplace Pension Scheme with matched employer contributions.
Life Assurance scheme.
Cycle to Work Scheme.
Tech Purchase Scheme.
Learning & Development scheme including a variety of training courses. p>
To apply for this Customer Support Technician: Electronics role in North Bucks please contact us ASAP! p>