Altrincham
interested in learning more, please forward your CV for immediate consideration.
Customer Service, Customer Care, Customer Advisor, Customer Experience, Client Services, Call Centre, Customer Support, Customer Success, Complaints Advisor, Complaints Handler...
Carrington, 4 mi from Altrincham
Job Title:
French and Spanish Speaking Customer Support Advisor
Salary:
Up to 25,000 per annum + potential bonus
Hours:
40 hours per week (08:00am - 17:00pm - Mon to Thurs / 08:00-16:10pm - Fri)
Location:
Carrington, Greater...
Turning PointManchester
What does it take to become a leading health and socialcare organisation in the UK?.It takes people whocan turn lives around every day - providing encouragement,delivering innovative services and generally improving life forindividuals with a learning disability or those affected by drugand alcohol ...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
PortfolioManchester, 6 mi from Altrincham
As a Customer Care Specialist, you'll be instrumental in providing support to both new and existing clients. Your primary responsibilities will include identifying "at-risk" accounts, proactively addressing service issues, and fostering client...
PortfolioManchester, 6 mi from Altrincham
critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale, or customer service.
Increase engagement and retention rates and improve...
It Talent SolutionsManchester, 6 mi from Altrincham
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects...
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Digital Product Manager
Altrincham | careers-lookersplc.icims.com |
OTE: GBP £80,000.00/Yr.
Overview:
Digital Product Manager
Lookers Head Office Manchester - Hybrid working
Contract type: Permanent, Full time
Salary: Competitive plus benefits
Hours: Monday to Friday
Are you are an experienced Product Manager looking for your next challenge with a company that has made significant investment in IT to bolster continued growth?
The motor industry is going through a period of rapid change, both what people want from their cars and how they buy them is changing in many ways. As our Digital Product Manager you’ll help guide the organisation through these changing demands, ensuring we keep pace and take competitive advantage.
Reporting to our very experienced Head of Application & Development, John Richardson, you will be joining a great team who are on this journey of delivering a first class service to both the company and our customers.
Responsibilities:
• Ownership of the Lookers and Charles Hurst online footprint - shaping change demand and driving our digital products forward
• Creating, delivering and maintaining the product roadmap
• Liaising with stakeholders to find out their needs to make sure our products are always simple and easy to understand and use
• Becoming a trusted digital advisor
• Using internal and external data sources to drive decision making and prioritisation
• Monitoring the immediate impact of change and ensuring lessons learned are factored into future changes
Qualifications:
You will have the ability to use data to drive decision making (and defining KPIs for tracking future changes), alongside being familiar with working technical aspects of web based digital products (Deployment Pipelines, QA, Tracking) and the art of the possible.
You will enjoy working collaboratively and influence stakeholders across the business agreeing the roadmap for delivery and holding true to commitments made and not forgetting taking a positive approach to problem solving, providing solutions and playing an interactive role within the team.
About us:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland.
We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave
• For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards.
So? What are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Overview:
Digital Product Manager
Lookers Head Office Manchester - Hybrid working
Contract type: Permanent, Full time
Salary: Competitive plus benefits
Hours: Monday to Friday
Are you are an experienced Product Manager looking for your next challenge with a company that has made significant investment in IT to bolster continued growth?
The motor industry is going through a period of rapid change, both what people want from their cars and how they buy them is changing in many ways. As our Digital Product Manager you’ll help guide the organisation through these changing demands, ensuring we keep pace and take competitive advantage.
Reporting to our very experienced Head of Application & Development, John Richardson, you will be joining a great team who are on this journey of delivering a first class service to both the company and our customers.
Responsibilities:
• Ownership of the Lookers and Charles Hurst online footprint - shaping change demand and driving our digital products forward
• Creating, delivering and maintaining the product roadmap
• Liaising with stakeholders to find out their needs to make sure our products are always simple and easy to understand and use
• Becoming a trusted digital advisor
• Using internal and external data sources to drive decision making and prioritisation
• Monitoring the immediate impact of change and ensuring lessons learned are factored into future changes
Qualifications:
You will have the ability to use data to drive decision making (and defining KPIs for tracking future changes), alongside being familiar with working technical aspects of web based digital products (Deployment Pipelines, QA, Tracking) and the art of the possible.
You will enjoy working collaboratively and influence stakeholders across the business agreeing the roadmap for delivery and holding true to commitments made and not forgetting taking a positive approach to problem solving, providing solutions and playing an interactive role within the team.
About us:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland.
We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity and adoption leave
• For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards.
So? What are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
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