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with large data sources Good command of Python, SQL, SAS or similar coding languages Experience of Willis Towers Watson software such as Radar or Emblem Good understanding of the various elements of a Technical Price, including business expenses, other costs...
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Willis Towers WatsonLondon, 18 mi from Leatherhead
in order to deal effectively with client and WTW’s needs
• Knowledge of Willis Towers Watson’s products and services
• Experienced at new business sales process and track record of converting prospects to clients
• Skilled at building effective relationships...
Willis Towers WatsonLondon, 18 mi from Leatherhead
A proven track record in Insurance Broking or Underwriting is essential for this role where you will identify appropriate markets and determine placing strategy, create and grow relationships with underwriters in London and international markets and...
Willis Towers WatsonLondon, 18 mi from Leatherhead
The Role
Find out if this opportunity is a good fit by reading all of the information that follows below.
• Supporting the Global Broking Team in all aspects of work
• Supporting Brokers in client account administration with the goal to retain and...
Willis Towers WatsonLondon, 18 mi from Leatherhead
and Willis Towers Watson relationships and grow the portfolio.
Considering making an application for this job Check all the details in this job description, and then click on Apply.
The Role
• Understand, apply and where necessary explain the BU policies...
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Contact Centre Agent
Redhill | Contract | www.cv-library.co.uk |
The Role
Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.
Performance Objectives:
Excellence
• Forward on escalated calls in the correct manner
• Maintain and develop knowledge of pension schemes
People
• Provide support to the administration team
• Support team members during busy periods
• Work as part of an effective team
Clients
• Answer the phones and respond to members queries to set service standards
• Provide an efficient, professional service to meet all client/members needs and to promote the Willis Towers Watson brand
• Communicate with members via email
• Make outbound calls when required
Financial
• Hit individual (KPI of 50 calls per day) and team targets
• Ensure timely completion of time-sheets
Willis Towers Watsons Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US.
We have worked with some of the worlds leading organisations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.
Minimum Criteria & Skills (including education & licenses)
Essential
• Able to work to a high level of accuracy
• Able to work well under pressure and meet targets
• Interpersonal skills to include good written and verbal communication
• Computer literate
• Excellent customer service skills and a positive, customer focused attitude
Advantageous
• Experience in either DB or DC pensions administration would be an advantage
• Experience working within a contact centre would be an advantage
Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy
Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.
Performance Objectives:
Excellence
• Forward on escalated calls in the correct manner
• Maintain and develop knowledge of pension schemes
People
• Provide support to the administration team
• Support team members during busy periods
• Work as part of an effective team
Clients
• Answer the phones and respond to members queries to set service standards
• Provide an efficient, professional service to meet all client/members needs and to promote the Willis Towers Watson brand
• Communicate with members via email
• Make outbound calls when required
Financial
• Hit individual (KPI of 50 calls per day) and team targets
• Ensure timely completion of time-sheets
Willis Towers Watsons Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US.
We have worked with some of the worlds leading organisations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe.
Minimum Criteria & Skills (including education & licenses)
Essential
• Able to work to a high level of accuracy
• Able to work well under pressure and meet targets
• Interpersonal skills to include good written and verbal communication
• Computer literate
• Excellent customer service skills and a positive, customer focused attitude
Advantageous
• Experience in either DB or DC pensions administration would be an advantage
• Experience working within a contact centre would be an advantage
Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy