Supply Chain Customer Service Advisor
Supply Chain Customer Service Advisor
Responsibilities:
• Be the go-to person for operational teams when they encounter purchasing problems.
• Work with suppliers to resolve these issues to the satisfaction of the operational contact.
• Assist locations in requesting new suppliers.
• Ensure they follow the correct procedures during supplier onboarding.
• Be the go-to person for operational teams when they encounter purchasing problems.
• Work with suppliers to resolve these issues to the satisfaction of the operational contact.
• Communicate with suppliers regarding unit openings and closures.
• Request new accounts for units and confirm with operational teams.
• Help suppliers with PDF invoicing queries.
• Handle complaints promptly by liaising with suppliers.
• Ensure timely responses and resolution.
• Keep the CSL updated with default price levels and other relevant information.
• Add new units and make the necessary changes based on supply chain requests.
• Coordinate price level changes with suppliers.
• Address queries related to unit prices.
Skills needed:
• Can handle pressure well and prioritise effectively.
• Takes individual responsibility.
• Passionate about providing excellent customer service.
• Excellent at handling customers.
• Analyses and acts on management information.
• Focused on achieving goals.
• Strong verbal and written communication skills.
• Highly motivated and ready for industry changes.
• Thrives in a fast-paced, competitive environment.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Responsibilities:
• Be the go-to person for operational teams when they encounter purchasing problems.
• Work with suppliers to resolve these issues to the satisfaction of the operational contact.
• Assist locations in requesting new suppliers.
• Ensure they follow the correct procedures during supplier onboarding.
• Be the go-to person for operational teams when they encounter purchasing problems.
• Work with suppliers to resolve these issues to the satisfaction of the operational contact.
• Communicate with suppliers regarding unit openings and closures.
• Request new accounts for units and confirm with operational teams.
• Help suppliers with PDF invoicing queries.
• Handle complaints promptly by liaising with suppliers.
• Ensure timely responses and resolution.
• Keep the CSL updated with default price levels and other relevant information.
• Add new units and make the necessary changes based on supply chain requests.
• Coordinate price level changes with suppliers.
• Address queries related to unit prices.
Skills needed:
• Can handle pressure well and prioritise effectively.
• Takes individual responsibility.
• Passionate about providing excellent customer service.
• Excellent at handling customers.
• Analyses and acts on management information.
• Focused on achieving goals.
• Strong verbal and written communication skills.
• Highly motivated and ready for industry changes.
• Thrives in a fast-paced, competitive environment.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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