Fire & Security Operations Manager
Northampton | Permanent | £46,000/year | www.cv-library.co.uk |
Job Title: Fire & Security Operations Manager
Location: Home based (National cover)
Salary: £46,000 (includes on call allowance)
Benefits: Company Vehicle, company pension scheme, BUPA (single cover), death in service, 33 days holiday a year (including bank holidays) + once you pass your probation you will get a 10% ASDA Discount Card
Monday to Friday – 45 hours a week
On call / Standby: 1 week in every 4
City FM continue to enjoy sustained growth with its impressive multi-site client base which includes a National Facilities contract for ASDA.
City FM are looking for an experienced Fire & Security Operations Manager Home based (National Cover) Our client is flexible where you live
Job Purpose:
To support and plan the maintenance of ASDA Stores Ltd. Fire & Security infrastructure to the Company Standards in a cost effective and efficient way. Analysing and evaluating current equipment and systems to ensure fitness for purpose and that they remain serviceable.
Working with the PRC to ensure that redundant, updated otherwise obsolete equipment can be refurbished to keep other stores equipment in service. Supporting the National Manager to ensure that equipment, infrastructure and maintenance needs support the operational team to secure people and property working in and visiting ASDA Stores.
Key Accountabilities: Operations Manager
• To be the first point of contact for Supervisors and Technicians for system related queries and escalations
• To liaise with stores when problems arise and recommend solutions in conjunction with head of department
• To highlight deficiencies in service we are providing to stores to Head of Department and recommend improvements.
• To be a source of first line technical support for field engineers on all products and to recommend fixes that can be carried out in the field in conjunction with workshop personnel.
• Assess new equipment installed and recommend training courses if required for Technicians.
• Accountable for their own KPI delivery for all disciplines covered and maintained by Fire & Security team.
• To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt, out of hours will be referred to the specialist in the first instance.
• To identify non-repairable faults in equipment and propose corrective course of action.
• Assist the National manager to develop and build annual Business Plan submissions for the customer’s annual asset replacement programme.
• To order parts where required in line with Company Procedures, ensure prompt fitment on delivery and chase any outstanding parts not delivered within 5 days.
• To fully complete all paperwork required by the Company to measure performance of service and undertake surveys as requested.
• To support the National Specialist Services Manager on all technical, people, fire and security process issues.
• To provide cover for National Specialist Services Manager during times of absence, holidays and meetings.
• To complete specified reports as required and take action on any issues raised.
• To audit Fire and Security documentation and take action on any non-compliances.
• To deal promptly with all Help Desk calls and ensure that the issues are resolved effectively, escalating where necessary to the appropriate management level in City and ASDA.
• Co-ordinate and monitor SITC / TITC audits to schedule.
• Carry out and monitor individual coaching sessions with Supervisors and Technicians.
• Ideal candidates will have FIA 1 & 5 but this is not essential, just preferred.
Knowledge, Skills and Abilities:
• Electrical Competency Qualification (NVQ/City & Guilds)
• CCTV IP/analogue Systems
• Fire alarm Systems
• PC Literate
• Experience of managing a team
GCSE standard Electrical Competency Qualification (NVQ/City & Guilds) CCTV IP/analogue systems Fire alarm systems PC literate Ability to maintain and repair a range of Fire, CCTV products and specific EAS systems (Sensormatic)
We are advertising this role on behalf of our client ‘City Facilities Management’. City were established in 1985 and the company has grown to become one of the worlds largest privately held, integrated FM companies.
City has a unique business model and for over 30 years has provided leading maintenance, engineering, technical procurement & support in dedicated partnerships with National Blue Chip companies. City also has a global presence with offices in the UK, Europe, North America, Malaysia, Singapore, Hong Kong and Australia.
The culture and values of City are shaped by being a family business with people at the heart of what they do. The business has ambitious growth plans and is keen to attract people who are passionate about delivering great standards and service to customers.
In return you will receive a competitive salary and benefits package, industry leading Induction and training through our City & Guilds training academy and the opportunity to develop and progress is only limited by your own ambition.
To apply for this role please submit your full and up to date CV to Yvette Harding at PDA Search and Selection
Location: Home based (National cover)
Salary: £46,000 (includes on call allowance)
Benefits: Company Vehicle, company pension scheme, BUPA (single cover), death in service, 33 days holiday a year (including bank holidays) + once you pass your probation you will get a 10% ASDA Discount Card
Monday to Friday – 45 hours a week
On call / Standby: 1 week in every 4
City FM continue to enjoy sustained growth with its impressive multi-site client base which includes a National Facilities contract for ASDA.
City FM are looking for an experienced Fire & Security Operations Manager Home based (National Cover) Our client is flexible where you live
Job Purpose:
To support and plan the maintenance of ASDA Stores Ltd. Fire & Security infrastructure to the Company Standards in a cost effective and efficient way. Analysing and evaluating current equipment and systems to ensure fitness for purpose and that they remain serviceable.
Working with the PRC to ensure that redundant, updated otherwise obsolete equipment can be refurbished to keep other stores equipment in service. Supporting the National Manager to ensure that equipment, infrastructure and maintenance needs support the operational team to secure people and property working in and visiting ASDA Stores.
Key Accountabilities: Operations Manager
• To be the first point of contact for Supervisors and Technicians for system related queries and escalations
• To liaise with stores when problems arise and recommend solutions in conjunction with head of department
• To highlight deficiencies in service we are providing to stores to Head of Department and recommend improvements.
• To be a source of first line technical support for field engineers on all products and to recommend fixes that can be carried out in the field in conjunction with workshop personnel.
• Assess new equipment installed and recommend training courses if required for Technicians.
• Accountable for their own KPI delivery for all disciplines covered and maintained by Fire & Security team.
• To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt, out of hours will be referred to the specialist in the first instance.
• To identify non-repairable faults in equipment and propose corrective course of action.
• Assist the National manager to develop and build annual Business Plan submissions for the customer’s annual asset replacement programme.
• To order parts where required in line with Company Procedures, ensure prompt fitment on delivery and chase any outstanding parts not delivered within 5 days.
• To fully complete all paperwork required by the Company to measure performance of service and undertake surveys as requested.
• To support the National Specialist Services Manager on all technical, people, fire and security process issues.
• To provide cover for National Specialist Services Manager during times of absence, holidays and meetings.
• To complete specified reports as required and take action on any issues raised.
• To audit Fire and Security documentation and take action on any non-compliances.
• To deal promptly with all Help Desk calls and ensure that the issues are resolved effectively, escalating where necessary to the appropriate management level in City and ASDA.
• Co-ordinate and monitor SITC / TITC audits to schedule.
• Carry out and monitor individual coaching sessions with Supervisors and Technicians.
• Ideal candidates will have FIA 1 & 5 but this is not essential, just preferred.
Knowledge, Skills and Abilities:
• Electrical Competency Qualification (NVQ/City & Guilds)
• CCTV IP/analogue Systems
• Fire alarm Systems
• PC Literate
• Experience of managing a team
GCSE standard Electrical Competency Qualification (NVQ/City & Guilds) CCTV IP/analogue systems Fire alarm systems PC literate Ability to maintain and repair a range of Fire, CCTV products and specific EAS systems (Sensormatic)
We are advertising this role on behalf of our client ‘City Facilities Management’. City were established in 1985 and the company has grown to become one of the worlds largest privately held, integrated FM companies.
City has a unique business model and for over 30 years has provided leading maintenance, engineering, technical procurement & support in dedicated partnerships with National Blue Chip companies. City also has a global presence with offices in the UK, Europe, North America, Malaysia, Singapore, Hong Kong and Australia.
The culture and values of City are shaped by being a family business with people at the heart of what they do. The business has ambitious growth plans and is keen to attract people who are passionate about delivering great standards and service to customers.
In return you will receive a competitive salary and benefits package, industry leading Induction and training through our City & Guilds training academy and the opportunity to develop and progress is only limited by your own ambition.
To apply for this role please submit your full and up to date CV to Yvette Harding at PDA Search and Selection
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