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Contact Centre Team Leader

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Contact Centre Team Leader  •  Call Centre  •  Salary: £31,000 OTE £35,000  •  Monday to Friday  •  Hybrid (2 days from home)  •  Manchester M3 We are looking for a Team Leader to join our award winning Customer Service team based in Manchester! You...
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Call Centre Team Manager

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Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
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Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
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Contact Centre Team Leader

apartmentSearchplaceManchester
Contact Centre Team Leader  •  Call Centre  •  Salary: £31,000 OTE £35,000  •  Monday to Friday  •  Hybrid (2 days from home)  •  Manchester M3 We are looking for a Team Leader to join our award winning Customer Service team based in Manchester! You...
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Contact Centre Team Leader

apartmentSearchplaceManchester
Contact Centre Team Leader  •  Call Centre  •  Salary: £31,000 OTE £35,000  •  Monday to Friday  •  Hybrid (2 days from home)  •  Manchester M3 We are looking for a Team Leader to join our award winning Customer Service team based in Manchester! You...
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Head of Inside Sales

Manchester | Permanent | www.cv-library.co.uk |
Head of Outbound Sales - Manchester – A ridiculously good company in a wonderful moment that goes from strength to strength – Award winning service. Award winning SaaS technology. A Cultural reboot 3 years ago and retention, growth and performance is at an all time high with so much more to do, grow and develop

Manage the overall performance and success of a dynamic B2B Sales floor 80-100 outbound salespeople and a team of sales floor managers – Reporting to the Sales Director this couldn’t be a better pure sales manager role for a manager of managers, a campaign superstar and a data analysing, KPI performance ninja from a Sales sales sales background.
This is not operations. It’s a role to oversee and maximise the performance of the sales function to break records, facilitate growth and incorporate new SaaS solutions.

Sales Performance 100% sales growth! Speak to Kaylie @ Duval and get on board the best sales train in the North! START ASAP!
Wicked role in a modern tech / software business – high performing, driven, sales environment.
We need a call centre, outbound sales leader with experience of salesforce, data, campaigns, Kpis, man management of managers and a real growth mentality.
Develop exceptional performance, growth and results through analysing data, performance, management and innovative big team leadership. Work closely with 2 heads of and facilitate growth in this very ambitious, award winning, growing business.

The Role:
 •  Optimise the state-of-the-art hot data CRM system, using your knowledge and experience to develop exciting new business sales campaigns.
 •  Leading an existing high performing inside sales management team plus circa 60 business sales consultants.
 •  Liaise with the Head of New business and the Business Development Managers to plan and optimise diary management and performance
 •  Continuously seek to make incremental improvements in the sales performance through coaching and monitoring all lead conversion activity.
 •  Contribute and support Bright Marketing and Sales strategy

The Person:
 •  Ability to build, manage and drive sales performance in a targeted, entrepreneurial business.
 •  Hands on, resilient leader, lead from the front
 •  A proven track record in large team Telesales management / call centre management
 •  Confident and forward-thinking sales approach
 •  Excellent communication skills
 •  Ability to influence and liaise with all levels up to Directors.
 •  Motivational and inspiring leader
 •  3 Years’ experience in previous role with a similar profile
 •  Communicate with senior stakeholders.
 •  Over 3 years’ experience within sales management to successfully lead a high achieving and growing team of BDM to reach their targets.
 •  As Head of Telesales, you will need to be a relationship builder who can work with all people, start, and maintain healthy business relationships.
 •  You must be organised and punctual to manage your day-to-day tasks to a high standard.
 •  You will need the ability to quickly attain an understanding of your all teams’ members needs and how you can help them flourish.
 •  Exceptional written and oral communications skills
 •  You will be within a commutable distance to the office in Manchester – 5 days a week.

The Benefits:
 •  25 days’ holiday, plus bank holidays.
 •  Day off on your birthday.
 •  Perkbox discounts.
 •  Holidays increase after 2- and 5-years’ service.
 •  Pension Plan and Life Insurance.
 •  Access to Employee Assistance Programme.
 •  Company incentives, access to discount schemes.
 •  We expect the successful applicant to have a major impact, resulting in greater productivity of our Sales Team, resulting in a greater volume of quality appointments books and an increase to our new business sales.
Enough is enough
 •  You know what we need
 •  Get applying
 •  CVs to Kaylie @ Duval!!
START May
 •  June 2024