HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Robert HalfLondon, 27 mi from Tonbridge
Robert Half are currently recruiting for a Customer Success Manager, eDiscovery experience is needed. Based in Moorgate, for 6 months.
The Customer Success Management Team proactively supports our customers in meeting their goals using...
OhoLondon, 27 mi from Tonbridge
Lead Customer Success Manager – London - fully remote optionA London based tech firm who are leaders within the Cyber Security sector who are looking for a Lead Customer Success Manager with more than 5 years industry experience to join...
Market Recruitment LtdLondon, 27 mi from Tonbridge
shape the processes and systems
Key responsibilities of the Senior Enterprise Customer Success Manager
Reporting to the Head of Customer Success, you’ll be responsible for the implementation, adoption, and expansion of key accounts with ARR...
Market Recruitment LtdLondon, 27 mi from Tonbridge
shape the processes and systems
Key responsibilities of the Senior Enterprise Customer Success Manager
Reporting to the Head of Customer Success, you’ll be responsible for the implementation, adoption, and expansion of key accounts with ARR...
AnecdoteLondon, 27 mi from Tonbridge
To apply for this role you need to have at least 1 years' direct experience as a Customer Success Manager. If you've led a team and have worked in SaaS that's a bonus. Unfortunately, we will reject every application that doesn't meet the above...
Market Recruitment LtdLondon, 27 mi from Tonbridge
shape the processes and systems
Key responsibilities of the Senior Enterprise Customer Success Manager
Reporting to the Head of Customer Success, you’ll be responsible for the implementation, adoption, and expansion of key accounts with ARR...
PropelLondon, 27 mi from Tonbridge
Product led Customer Success Manager, someone to help refine the product through live feedback loops with their 700 customers.
This person needs to be hands on, strategic and show them CS best practise.
As their founding Customer Success Manager, you'll...
Get new jobs by email!
Get email updates for the latest Customer Success Manager jobs in Tonbridge
It's free, and you can cancel email updates at any time
Customer Success Manager - Leisure Travel
London | www.cv-library.co.uk |
Customer Success Manager - Required for this luxury tour operator. They are looking for someone to support and look after the 100 independent consultants with support of the team. Salary around £45,000 plus great benefits listed below.
Customer Success Managers Duties
Manage 100 ICs by being their day to day contact for questions and issues via phone, emails and in person meetings
Develop personal, solid, consultative with each Independent consultant
Regular catch ups to to review their portfolio, Technology, travel tool and professional development, Act as trusted mentor/Coach
Proactively monitor revenue activity
Problem solve any issues the ICs may have in regards to ticketing, cancellation, hotel issues, internal IT problems, customer service issues etc
Customer Success Managers Skills Required
Strong background in the travel industry ideally in a similar role or within operations, reservations management or account management
Extensive experience within tour operations
Experience in customer complaint handling
Skilled communicator
Proven problem solver
Working knowledge of a GDS
Customer Success Managers Additional Information
Ideally 1/2 days per week in London but they are flexible on this for the right candidate
Great benefits including 25 days annual leaving plus bank holidays, pension, Bupa, up to a 5% bonus, life assurance, perkbox, If you are interested in the above role please apply online or send your cv to (url removed)
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.
Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit
Customer Success Managers Duties
Manage 100 ICs by being their day to day contact for questions and issues via phone, emails and in person meetings
Develop personal, solid, consultative with each Independent consultant
Regular catch ups to to review their portfolio, Technology, travel tool and professional development, Act as trusted mentor/Coach
Proactively monitor revenue activity
Problem solve any issues the ICs may have in regards to ticketing, cancellation, hotel issues, internal IT problems, customer service issues etc
Customer Success Managers Skills Required
Strong background in the travel industry ideally in a similar role or within operations, reservations management or account management
Extensive experience within tour operations
Experience in customer complaint handling
Skilled communicator
Proven problem solver
Working knowledge of a GDS
Customer Success Managers Additional Information
Ideally 1/2 days per week in London but they are flexible on this for the right candidate
Great benefits including 25 days annual leaving plus bank holidays, pension, Bupa, up to a 5% bonus, life assurance, perkbox, If you are interested in the above role please apply online or send your cv to (url removed)
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up.
Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit
Best jobs you don't want to miss: