BAE Systems (Powersource)Rochester
Job Title: Project Finance Analyst
Location: Rochester, Kent. Hybrid pattern of 3 days based in the main office. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular...
Hays Accountancy and FinanceRoyal Tunbridge Wells
Working alongside the partners and managers, you will be responsible for planning, performing and completing the audit process for each assignment. ...
The accountancy Recruitment GroupEngland
Commercial Finance Manager (FMCG Food) | £85,000 - £95,000 (12 month interim contract). Are you a CIMA / ACCA qualified finance professional with extensive experience of commercial business partnering within a food manufacturing / FMCG setting?.
You’ll need to be someone with previous experience of ...
ABPM Recruitment LimitedEngland
ABPM as experts in financial recruitment are supporting an established service organisation in North Lincolnshire to recruit a Finance Manager. ...
Technical Placements LtdSnodland
project work to define timelines and budgets
• Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations
Senior Service Analyst Requirements:
• Experience...
Cobb & Jones Recruitment LimitedRochester
Financial Analyst will play a pivotal role in the finance function and contribute to budgets and forecasting, monthly reporting, ad-hoc projects and supporting the senior leadership team.
• Forecasting and working on the budget process and model...
Hays Plc - HaysChatham
Main Responsibilities:Budgeting and Forecasting:
• Collaborate on the budget process, including updating the budget model.
• Regularly liaise with budget holders, sharing budget trackers, and providing performance vs. budget analysis.
• Manage...
1 similar job: Rochester
Goodman MassonSittingbourne
charge budgets based on property expenses and projected costs
• Conducting regular audits of service charge accounts to identify discrepancies or errors
• Providing financial reports and analysis related to service charge income and expenses...
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Senior Service Analyst
Maidstone | Permanent | www.cv-library.co.uk |
Global recycling / manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 – 4.30 (office based), great career prospects.
This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success.
About the role:
Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment.
Occasional travel across UK sites will be required.
Senior Service Analyst Accountabilities:
Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities
Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA’s)
Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services
Follow up on end-customer surveys feedback to establish opportunities for future improvements
Complete relevant training on the execution of in-scope processes and procedures
Recommend and where applicable deliver continual improvements to operational procedures
When assigned deliver or lead project work to define timelines and budgets
Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations
Senior Service Analyst Requirements:
Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry
Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar
Experience of dealing with customers providing both telephone and remote virtual desktop support
Service performance measurement and reporting skills
Experience of communicating effectively and work as part of the team
Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation
Technical knowledge of a AD user and computer management
Basic knowledge of networking, WAN and LAN technologies
Technical Knowledge of client and server OS’s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365)
Knowledge of backup and restore processes
Experience of working at a local regional and global level and understands the benefits and opportunities within this environment
IT operating model change experience
This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe
This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success.
About the role:
Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment.
Occasional travel across UK sites will be required.
Senior Service Analyst Accountabilities:
Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities
Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA’s)
Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services
Follow up on end-customer surveys feedback to establish opportunities for future improvements
Complete relevant training on the execution of in-scope processes and procedures
Recommend and where applicable deliver continual improvements to operational procedures
When assigned deliver or lead project work to define timelines and budgets
Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations
Senior Service Analyst Requirements:
Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry
Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar
Experience of dealing with customers providing both telephone and remote virtual desktop support
Service performance measurement and reporting skills
Experience of communicating effectively and work as part of the team
Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation
Technical knowledge of a AD user and computer management
Basic knowledge of networking, WAN and LAN technologies
Technical Knowledge of client and server OS’s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365)
Knowledge of backup and restore processes
Experience of working at a local regional and global level and understands the benefits and opportunities within this environment
IT operating model change experience
This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe
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