Arnold ClarkChertsey
Monday – Friday 8am – 5.30pm and rotational Saturdays.
About the role
Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.
We’re looking for an articulate, warm...
CGIReading
Job order
• J0124-0052
• Permanent Full Time.Reading, England
• South East, United Kingdom.Be part of something interesting and rewarding and join us as aMobile Security Officer at our Readingoffice.CGI was recognised in the Sunday TimesBest Places to Work List 2023 and has been named one of the World...
Guildford
Field Service Engineer, Medical Diagnostic Systems
Basic Salary Up To £43,000
10% Bonus
Company Car
Pension
Healthcare
Life Insurance
Phone, Laptop
Holidays
** The role will involve working one weekend in four (during this week you will receive two...
Leatherhead
Field Service Engineer, Medical Diagnostic Systems
Basic Salary Up To £43,000
10% Bonus
Company Car
Pension
Healthcare
Life Insurance
Phone, Laptop
Holidays
** The role will involve working one weekend in four (during this week you will receive two...
Woking
Field Service Engineer, Medical Diagnostic Systems
Basic Salary Up To £43,000
10% Bonus
Company Car
Pension
Healthcare
Life Insurance
Phone, Laptop
Holidays
** The role will involve working one weekend in four (during this week you will receive two...
The Emerald Group Ltd, Search and SelectionReigate
for providing excellent customer service and a desire to support our vulnerable customers when they need it the most? If so, look no further for your next career challenge.
Our product range includes Life, Critical Illness, Income Protection, TPD, Business...
The Emerald Group Ltd, Search And SelectionReigate
for your next career challenge.
Our product range includes Life, Critical Illness, Income Protection, TPD, Business Protection and Waiver of Premium.
You will have daily contact with customers, intermediaries and service providers both in writing...
The Emerald Group Ltd, Search and SelectionReigate
If so, look no further for your next career challenge.
Our product range includes Life, Critical Illness, Income Protection, TPD, Business Protection and Waiver of Premium.
You will have daily contact with customers, intermediaries and service...
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Customer Service Representative
Epsom | Permanent | £24,000 - £25,000/year | www.cv-library.co.uk |
Customer Service Representative
Epsom, Surrey
Full Time Permanent Contract
Monday to Friday 9am-5.30pm (4hrs paid 'admin overtime' to be completed every other weekend)
£24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below)
Responsible for the efficient and effective administration and customer service of Mortgage and Savings Accounts
Scope
• Maintain an up to date knowledge of all products and services offered by the Society, its subsidiary and associated companies.
• Answering the telephones to respond promptly, accurately and efficiently to enquiries from existing customers.
• Promote the products and services offered by the company, its subsidiary and associated companies to existing customers of the Society within the bounds of the company's categorisation as an 'information only' provider under the FCA's regime. As such, take care to avoid making comment, orally or in writing, which may be construed as offering advice and/or guidance and, where relevant, adhere to scripted questions during telephone communications.
• Undertake general day to day administration duties encompassing all aspects of Mortgage Accounts procedures such as mortgage completions, redemptions including provision of redemption figures, capital payments, monthly payments, transfers, retention releases, customer amendments, Insurance and Assurance, general enquiries etc.
• Contact customers periodically regarding the services/products utilised to ensure suitability and encourage take-up of other related products. Deal with the despatch of customer questionnaire forms as and when necessary and analyse/summarise the results of questionnaire and marketing activities.
• Assist in the administration of mortgage arrears operations including the provision of any necessary statistical information.
• Prepare and issue standard or dictated letter responses to savings customers as appropriate, including researching and responding to "Lost Account" enquiries.
• Deal with all administrative amendments relating to both customer details and account details, including address changes, R85 registration/cancellation, applying notice requests, etc.
• Undertake all aspects of the ISA transfer (IN and OUT) process in line with laid down procedures.
• Assist with all aspects of the Registration process in line with laid down procedures.
BENEFITS
• Scaled pension scheme - up to 16%
• 23 days holiday allowance rising to 27 with service
• Parking permit for a local car park
• Discretionary bonus based on both the company & your performance
• Society social events
• Staff monthly draw
• Perkbox
• Bupa Private Medical Insurance
• Bupa Cash plan
• Professional study financial support
• Volunteer day per year
• Life assurance - 4x salary
• Income protection
• Season ticket loan
• Hybrid working options
• Buy and sell holiday
APPLY TODAY
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way.
Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Epsom, Surrey
Full Time Permanent Contract
Monday to Friday 9am-5.30pm (4hrs paid 'admin overtime' to be completed every other weekend)
£24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below)
Responsible for the efficient and effective administration and customer service of Mortgage and Savings Accounts
Scope
• Maintain an up to date knowledge of all products and services offered by the Society, its subsidiary and associated companies.
• Answering the telephones to respond promptly, accurately and efficiently to enquiries from existing customers.
• Promote the products and services offered by the company, its subsidiary and associated companies to existing customers of the Society within the bounds of the company's categorisation as an 'information only' provider under the FCA's regime. As such, take care to avoid making comment, orally or in writing, which may be construed as offering advice and/or guidance and, where relevant, adhere to scripted questions during telephone communications.
• Undertake general day to day administration duties encompassing all aspects of Mortgage Accounts procedures such as mortgage completions, redemptions including provision of redemption figures, capital payments, monthly payments, transfers, retention releases, customer amendments, Insurance and Assurance, general enquiries etc.
• Contact customers periodically regarding the services/products utilised to ensure suitability and encourage take-up of other related products. Deal with the despatch of customer questionnaire forms as and when necessary and analyse/summarise the results of questionnaire and marketing activities.
• Assist in the administration of mortgage arrears operations including the provision of any necessary statistical information.
• Prepare and issue standard or dictated letter responses to savings customers as appropriate, including researching and responding to "Lost Account" enquiries.
• Deal with all administrative amendments relating to both customer details and account details, including address changes, R85 registration/cancellation, applying notice requests, etc.
• Undertake all aspects of the ISA transfer (IN and OUT) process in line with laid down procedures.
• Assist with all aspects of the Registration process in line with laid down procedures.
BENEFITS
• Scaled pension scheme - up to 16%
• 23 days holiday allowance rising to 27 with service
• Parking permit for a local car park
• Discretionary bonus based on both the company & your performance
• Society social events
• Staff monthly draw
• Perkbox
• Bupa Private Medical Insurance
• Bupa Cash plan
• Professional study financial support
• Volunteer day per year
• Life assurance - 4x salary
• Income protection
• Season ticket loan
• Hybrid working options
• Buy and sell holiday
APPLY TODAY
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way.
Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
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