DPDSouthampton
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
EvriSouthampton
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriSouthampton
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Honeypot People LtdFareham, 12 mi from Eastleigh
financial performance and great outcomes for the whole team within this ever-evolving company.
What we are looking for from our Marketing Manager:
• Knowledge of pay-per-click, SEO, and understanding of digital marketing channels.
• Experience creating...
Stonor RecruitmentMicheldever, 11 mi from Eastleigh
Job Description
One of the UK’s leading Automotive businesses is looking for a Partner Marketing Manager to join their sizable team and help plan marketing promotions. Excellent benefits/growth potential on offer, top tier partner brands...
NSJ ConsultancySouthampton, 6 mi from Eastleigh
Management, Marketing and Sales to develop campaign/market specific propositions
• Delivering value proposition at CEO and Director level
• Maintaining Microsoft Dynamics CRM system with all activity, information, and updates.
• Fully immersing...
Smithcarey LtdSouthampton, 6 mi from Eastleigh
developed a sound understanding of modern account management activities, which must include a basic level of experience with negotiation and category insight-led, fact-based selling within any of the major retail or wholesale channels.
You are now seeking...
The Engage Partnership RecruitmentSouthampton, 6 mi from Eastleigh
customers.
As they continue to grow and expand their online presence, they are also expanding their marketing team.
As an Affiliate Marketing Manager, you will play a pivotal role in driving revenue growth through their affiliate marketing channels.
You...
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Financial Services Manager
Eastleigh | careers-bandq.icims.com |
Overview:
Financial Services Manager
Permanent
From £45,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love.
Join us as a Financial Services Manager and you’ll be a big part of this.
What's the job?:
Role Purpose:
Our financial services offering removes barriers to purchase, making it more achievable and affordable to improve homes to make lives better. The Financial Services team are responsible for a growing suite of payment propositions, driving overall customer consideration and choice for B&Q.
This includes ways to pay instore and online such as gift cards, decorating cards for housing associations and other B2B stored value propositions, trade credit cards, consumer insurance and consumer credit accounts, offering interest-free, interest-bearing and buy-now-pay-later options.
We work in a squad mentality, focussing on the right priorities and adapting accordingly, though this role will be taking responsibility for the performance and development of our portfolio of credit products, across consumer and B2B.
What we need::
Key Accountabilities / Responsibilities:
• Drive the development of the financial services propositions, with customer experience and opportunity for loyalty integration a priority.
• Manage relationships across multiple 3rd party finance suppliers.
• Responsible for coordination of all aspects of the proposition including but not limited to category management, training, marketing, retail operations, retail communications, legal and compliance.
• Leverage insight from internal and external networks to keep abreast of key customer requirements, market conditions and trends.
• Manage a small team who assist in the day-to-day running of the proposition.
• Prioritise workstack and set clear expectations to stakeholders. Working with Financial Services peers in an agile manner, using tools such as Jira/Confluence to organise, prioritise, and track tasks and projects.
Specifically, this role will be managing our portfolio of credit propositions:
• Lead on both our consumer and trade credit propositions, across all our channels, including supplier and stakeholder management.
• Advise on and help implement an effective retail credit strategy, carefully balancing cost and business benefit, innovating ways to increase customer & commercial outcomes.
• Ensure the success of key credit and payments KPIs and report to senior stakeholders.
• Manage and track consumer and trade credit budgets on behalf of the business.
• Manage and advise on FCA and credit compliance related requirements, including consumer duty, ensuring the safeguarding of our FCA licence.
Required Skills & Experience:
• Experience in the financial services sector (ideally within a retail organisation) with good knowledge of the consumer credit market.
• Understanding of the P&L of financial services propositions and how to balance cost and commercial benefit.
• Extensive knowledge of FCA regulatory landscape and financial promotion principles, with a focus on Consumer Duty requirements.
• Experienced managing suppliers on whom we’re dependent for core customer services.
• Track record of building exceptional relationships and using these to support the businesses objectives.
• Ability to take current and future credit propositions and communicate them simply, to audiences at all levels, from senior management to store colleagues, engaging through storytelling.
• Excellent problem-solving skills – able to break down complex problems into core components, identifying key drivers of performance.
• Has demonstrated a ‘customer-first’ attitude through process improvement and the development of financial services customer propositions
What's in it for me?:
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Financial Services Manager
Permanent
From £45,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love.
Join us as a Financial Services Manager and you’ll be a big part of this.
What's the job?:
Role Purpose:
Our financial services offering removes barriers to purchase, making it more achievable and affordable to improve homes to make lives better. The Financial Services team are responsible for a growing suite of payment propositions, driving overall customer consideration and choice for B&Q.
This includes ways to pay instore and online such as gift cards, decorating cards for housing associations and other B2B stored value propositions, trade credit cards, consumer insurance and consumer credit accounts, offering interest-free, interest-bearing and buy-now-pay-later options.
We work in a squad mentality, focussing on the right priorities and adapting accordingly, though this role will be taking responsibility for the performance and development of our portfolio of credit products, across consumer and B2B.
What we need::
Key Accountabilities / Responsibilities:
• Drive the development of the financial services propositions, with customer experience and opportunity for loyalty integration a priority.
• Manage relationships across multiple 3rd party finance suppliers.
• Responsible for coordination of all aspects of the proposition including but not limited to category management, training, marketing, retail operations, retail communications, legal and compliance.
• Leverage insight from internal and external networks to keep abreast of key customer requirements, market conditions and trends.
• Manage a small team who assist in the day-to-day running of the proposition.
• Prioritise workstack and set clear expectations to stakeholders. Working with Financial Services peers in an agile manner, using tools such as Jira/Confluence to organise, prioritise, and track tasks and projects.
Specifically, this role will be managing our portfolio of credit propositions:
• Lead on both our consumer and trade credit propositions, across all our channels, including supplier and stakeholder management.
• Advise on and help implement an effective retail credit strategy, carefully balancing cost and business benefit, innovating ways to increase customer & commercial outcomes.
• Ensure the success of key credit and payments KPIs and report to senior stakeholders.
• Manage and track consumer and trade credit budgets on behalf of the business.
• Manage and advise on FCA and credit compliance related requirements, including consumer duty, ensuring the safeguarding of our FCA licence.
Required Skills & Experience:
• Experience in the financial services sector (ideally within a retail organisation) with good knowledge of the consumer credit market.
• Understanding of the P&L of financial services propositions and how to balance cost and commercial benefit.
• Extensive knowledge of FCA regulatory landscape and financial promotion principles, with a focus on Consumer Duty requirements.
• Experienced managing suppliers on whom we’re dependent for core customer services.
• Track record of building exceptional relationships and using these to support the businesses objectives.
• Ability to take current and future credit propositions and communicate them simply, to audiences at all levels, from senior management to store colleagues, engaging through storytelling.
• Excellent problem-solving skills – able to break down complex problems into core components, identifying key drivers of performance.
• Has demonstrated a ‘customer-first’ attitude through process improvement and the development of financial services customer propositions
What's in it for me?:
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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