UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
Hailsham, 3 mi from Polegate
Service Engineer
• Carry out regular maintenance visits.
• Carry out installation of new equipment as required.
• Installation of pipe work and circulation pumps.
• Trouble shooting equipment and fault finding / rectifying to get systems...
Lewes, 11 mi from Polegate
Technical Service Engineer required to join team within successful and expanding business in Lewes, East Sussex. The successful applicant will be happy to work from Company offices but also spend a fair amount of time out in the field (across UK...
Lewes, 11 mi from Polegate
An industry leader in the design of complex electronics are looking for a Field Service Engineer. My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries.
My...
DPDBurgess Hill
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
DPDBurgess Hill
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
Redline Group LtdLewes, 11 mi from Polegate
An industry leader in the design of complex electronics are looking for a Field Service Engineer. My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries.
My...
Jungheinrich UK LtdCrawley, 27 mi from Polegate
Job Description
Field-Based Forklift Service Engineer
Location: RH Postcodes
Are you a skilled and experienced Field-Based Forklift Service Engineer with a passion for engineering?
Join Jungheinrich, a global leader in material handling...
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Customer Service and Dispatch Agent
HR GO Recruitment | Polegate | findajob.dwp.gov.uk |
Job Title - Customer Services and Dispatch Agent
• Location - Polegate plus home based as agreed.
• Salary - £23,500 - £24,000 p/a
• Hours - Monday
• Friday 09.00am
• 5.30pm OR 08.30am
• 5.00pm.
HRGO Recruitment are looking for a Customer Services and Dispatch Agent. This role reports to the UK Operations Services Manager within the Group Operations Team.
The role holder will be expected to provide 1st line support, information and updates to our customers, managers, internal departments, and any other relevant stake holders, whilst going the extra mile to present all customers with a world class customer service experience.
The role holder will also be expected to ensure the correct and accurate scheduling of all reactive breakdowns, decommissions, installs or other such works agreed between the company and the customer.
Finally, the role holder will be expected to complete administration tasks for all sectors of the business which will include but not limited to the booking of accommodation and travel for all the company staff and updating all staff schedules and relevant spreadsheets.
The role holder needs to be a team player with a flexible attitude, as they will form part of a small team within the wider operational team, and during periods of high absence may be required to cover other responsibilities or tasks.
Key responsibilities
• Always provide excellent Customer Service.
• Accurately input information onto the service management system.
• Raise customer quotes as appropriate and obtain purchase orders from customers for chargeable jobs.
• Regularly check progression of jobs to ensure we achieve service level agreements.
• Provide phone support to engineers in the field.
• Actively work towards Department KPI's and achieving company goals.
• Comply with the company's business procedures (ISO).
• Log information in to external customers portals as required.
• Monitor and manage all mailboxes as required.
• Scheduling and allocation of engineer's work in the most efficient way and ensuring the correct skill levels are used whilst complying with the company's H&S policies.
• Travel arrangements and hotel accommodation booking, ensuring good practices are maintained regarding costs.
• Raise job numbers for service installs and future planned work and updating the company database.
• Ensure all spreadsheets are kept up to date with machine details, changes of address, etc.
• Contact with Engineers to inform them of the allocated work for the following week.
• Maintain constant feedback to Team Leader to ensure schedule of work is carried out effectively and issues raised.
Knowledge, Skills & Experience:
• Good interpersonal relationship skills.
• Excellent Customer Service skills with proven experience.
• Computer literature with full Microsoft package skills, database experience preferred.
• Good geographical knowledge.
• Must be a team player and flexible.
• Effectively multi-task and prioritise their workload.
• Proactive and able to "look outside the box" essential.
• Have a high level of accuracy and attention to detail.
• Have a positive 'can-do' attitude.
Please click apply now and a consultant from the Eastbourne Branch will be in contact
• Location - Polegate plus home based as agreed.
• Salary - £23,500 - £24,000 p/a
• Hours - Monday
• Friday 09.00am
• 5.30pm OR 08.30am
• 5.00pm.
HRGO Recruitment are looking for a Customer Services and Dispatch Agent. This role reports to the UK Operations Services Manager within the Group Operations Team.
The role holder will be expected to provide 1st line support, information and updates to our customers, managers, internal departments, and any other relevant stake holders, whilst going the extra mile to present all customers with a world class customer service experience.
The role holder will also be expected to ensure the correct and accurate scheduling of all reactive breakdowns, decommissions, installs or other such works agreed between the company and the customer.
Finally, the role holder will be expected to complete administration tasks for all sectors of the business which will include but not limited to the booking of accommodation and travel for all the company staff and updating all staff schedules and relevant spreadsheets.
The role holder needs to be a team player with a flexible attitude, as they will form part of a small team within the wider operational team, and during periods of high absence may be required to cover other responsibilities or tasks.
Key responsibilities
• Always provide excellent Customer Service.
• Accurately input information onto the service management system.
• Raise customer quotes as appropriate and obtain purchase orders from customers for chargeable jobs.
• Regularly check progression of jobs to ensure we achieve service level agreements.
• Provide phone support to engineers in the field.
• Actively work towards Department KPI's and achieving company goals.
• Comply with the company's business procedures (ISO).
• Log information in to external customers portals as required.
• Monitor and manage all mailboxes as required.
• Scheduling and allocation of engineer's work in the most efficient way and ensuring the correct skill levels are used whilst complying with the company's H&S policies.
• Travel arrangements and hotel accommodation booking, ensuring good practices are maintained regarding costs.
• Raise job numbers for service installs and future planned work and updating the company database.
• Ensure all spreadsheets are kept up to date with machine details, changes of address, etc.
• Contact with Engineers to inform them of the allocated work for the following week.
• Maintain constant feedback to Team Leader to ensure schedule of work is carried out effectively and issues raised.
Knowledge, Skills & Experience:
• Good interpersonal relationship skills.
• Excellent Customer Service skills with proven experience.
• Computer literature with full Microsoft package skills, database experience preferred.
• Good geographical knowledge.
• Must be a team player and flexible.
• Effectively multi-task and prioritise their workload.
• Proactive and able to "look outside the box" essential.
• Have a high level of accuracy and attention to detail.
• Have a positive 'can-do' attitude.
Please click apply now and a consultant from the Eastbourne Branch will be in contact