HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
ABM UKPoole
JOB TITLE: Services Manager - Security & Cleaning LOCATION: Dolphin Centre, Poole WORKING HOURS: 40 HOURS PER WEEK SALARY: £36,875 per annum Join Our Team at the Dolphin Centre! ABM is seeking a proactive and dedicated Services Manager to oversee...
Virgin Media O2Poole
Salary (OTE included): £25,000-£45,000 per year
Full-time and part-time positions available.
We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point...
ABM UKPoole
Job Description
JOB TITLE: Services Manager - Security & Cleaning
LOCATION: Dolphin Centre, Poole
WORKING HOURS: 40 HOURS PER WEEK
SALARY: £36,875 per annum
Join Our Team at the Dolphin Centre!
ABM is seeking a proactive and dedicated Services...
Muc-OffPoole
Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some...
Virgin Media O2Poole
Salary (OTE included): £25,000-£45,000 per year
Full-time and part-time positions available.
We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point...
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Customer Coordinator
Poole | Permanent, Contract | www.cv-library.co.uk |
Job title: Faults Coordinator- Day Shifts
Location: Poole
Pay Rate: £14.80 per hour
Contract length: 6 Months (Temp-Perm)
Hours: 37.5 hours per week (Monday-Friday)
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for multiple Fault Coordinators on behalf of a well known company in the Engineering, Energy, Rail and Healthcare sectors.
Job role
This role is responsible for the effective handling of faults in line with customer’s contract requirements. working on a prestigious and essential availability-based traffic signal maintenance contract.
You will be expected to develop an expert understanding of our customer’s requirements and support a Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department with both internal and external customers.
The role is responsible for:
• Telephony and e-mail correspondence.
• Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately skilled engineer.
• Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity.
• Managing attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements.
• Optimising contract performance by liaising with various third parties to ensure faults are appropriately managed.
• Liaising with our customer to deliver their contract requirements.
• Escalating risks or issues to a Senior Field Coordinator or the Service Delivery Manager
To be considered for the Faults Coordinator role you must have the below skills and experience:
• Advanced verbal and written communications skills.
• A high level of attention to detail, critical thinking, and the ability to remain composed when managing multiple tasks and working under pressure.
• The ability to work independently and take ownership of tasks and incidents until completion.
• The ability to build effective working relationships with colleagues & customers.
• Self-motivator, able to demonstrate good initiative.
• PC / Laptop literate, experience of working with M365 applications such as Word, Excel, Outlook, and Teams is preferred
• Experience of working in a team environment is essential.
• Previous administration, customer services or co-ordination experience is desirable
Location: Poole
Pay Rate: £14.80 per hour
Contract length: 6 Months (Temp-Perm)
Hours: 37.5 hours per week (Monday-Friday)
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for multiple Fault Coordinators on behalf of a well known company in the Engineering, Energy, Rail and Healthcare sectors.
Job role
This role is responsible for the effective handling of faults in line with customer’s contract requirements. working on a prestigious and essential availability-based traffic signal maintenance contract.
You will be expected to develop an expert understanding of our customer’s requirements and support a Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department with both internal and external customers.
The role is responsible for:
• Telephony and e-mail correspondence.
• Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately skilled engineer.
• Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity.
• Managing attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements.
• Optimising contract performance by liaising with various third parties to ensure faults are appropriately managed.
• Liaising with our customer to deliver their contract requirements.
• Escalating risks or issues to a Senior Field Coordinator or the Service Delivery Manager
To be considered for the Faults Coordinator role you must have the below skills and experience:
• Advanced verbal and written communications skills.
• A high level of attention to detail, critical thinking, and the ability to remain composed when managing multiple tasks and working under pressure.
• The ability to work independently and take ownership of tasks and incidents until completion.
• The ability to build effective working relationships with colleagues & customers.
• Self-motivator, able to demonstrate good initiative.
• PC / Laptop literate, experience of working with M365 applications such as Word, Excel, Outlook, and Teams is preferred
• Experience of working in a team environment is essential.
• Previous administration, customer services or co-ordination experience is desirable
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