HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Hatfield, 9 mi from Watford
Our well-known and highly established client based in Welham Green are looking for a Production Supervisor to join their team on a Permanent basis.
If you have a Mechanical Engineering background within a Supervising/Managing role...
Slough, 14 mi from Watford
Production Supervisor
Slough
Permanent
Up to £42,000 + Benefits
Production Supervisor required by well-established and successful engineering company, to work at their site in Slough. The successful Production Supervisor will provide...
Hoddesdon, 18 mi from Watford
Job Title: Production Supervisor
Location: Hoddesdon
Pay: £28k per year / Permanent
Hours: Monday – Friday 40 hour flexi time (choose your hours)
Our client is looking for a Production Supervisor, your role will be preparing fresh batches...
Scantec RecruitmentEnfield, 13 mi from Watford
Our client is a leading FMCG food manufacturer with a site based in Enfield, and are part of one of Europe’s largest specialist food companies. Due to continued growth at the site and internal promotion, we are seeking a Production Supervisor...
Alexandra Palace and ParkLondon, 16 mi from Watford
Job Description
An exciting opportunity for a Venue Technical Production Supervisor to support with the advancing and delivery of extraordinary events across a variety of indoor and outdoor spaces at Ally Pally.
Proven experience working...
Omega ResourceSlough, 14 mi from Watford
Production Supervisor
Slough
Permanent
Up to £42,000 + Benefits
Production Supervisor required by well-established and successful engineering company, to work at their site in Slough. The successful Production Supervisor will provide...
Lynx RecruitmentMaidenhead, 18 mi from Watford
Due to our client's continued expansion and strong product portfolio across both motorsport and future automotive, we are looking to recruit a Production Supervisor to support the Shop Floor Manufacturing.
Duties and responsibilities include...
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Band 4 - Reception Supervisor, Outpatients | West Hertfordshire Teaching Hospitals NHS Trust
West Hertfordshire Hospitals NHS Trust | Watford | findajob.dwp.gov.uk |
The Reception Supervisor will directly line manage a team of receptionists, offering administrative support to the clinical teams within the Outpatient clinical areas.
Ensuring all targets, KPI’s, policies, and standards are adhered to in contribution towards the delivery of an efficient Outpatient administrative service and positive patient experience. The post holder will supervise all administrative duties included in the front of house reception and booking service.
To monitor and supervise the processing of outpatient bookings, ensuring they are actioned appropriately within the agreed timeframe and according to agreed protocol. The Outpatient Reception Supervisor will directly line manage a team of Receptionists offering administrative support to the clinical teams within the Outpatient clinical areas.
The main base for this job is Watford General Hospital, however you may be required to work at one of our other sites (St Albans City Hospital and Hemel Hempstead Hospital.)
The main role is to supervise the efficient management of front of house reception areas speciality clinics supported by the Outpatient department by receiving patients to clinics in a courteous and caring manner, in line with the core values of the Trust.
To ensure patient demographics are accurately recorded and updated, patients are checked in for appointments in a timely manner, and to ensure all appointments are outcome recorded by clinical staff, escalating any issues to senior management.
Supervise the booking of designated follow up appointments via Cerner Request Lists, ensuring that these are booked efficiently and that any booking issues are raised immediately with medical staff and specialty managers to ensure patient care is not compromised.
Support the production of reports on Request List backlog for all specialties in the Trust.
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
The main duties include but are not limited to:
• Supervising and Monitoring the registration of patient details on the patient administration system, ensuring a high level of data accuracy in patient demographic information.
• Acting as a direct line manager to the Outpatient Receptionists.
• Ensuring Management and correct use of Cerner Request lists as instructed to help monitor and manage unbooked appointments. Producing reports on the Request list backlog for all Outpatient supported services.
• Tracking and updating management on unoutcomed patients on the Cerner request lists and to engage with speciality managers of inform them of backlogs in their services.
• Supervising the effective management of the Check-in, Check-out and Outcome Capture process, in line with Trust policies.
• Ensuring the Receptionists present a professional and welcoming appearance for patients at reception by adhering to the Outpatients Uniform Policy.
• Taking an active role in promoting and championing the implementation of new digital solution within the department.
• Producing weekly reports on Request Lists backlogs to the Outpatients Booking and Request List Coordinator and assisting in pulling this together into a service level report.
• Prioritising, booking and rescheduling appointments on both Cerner on a daily basis according to clinical urgency and RTT targets.
• Dealing with patients in a mature manner when speaking to them on the phone for arranging of Outpatient appointments. This may sometimes involve dealing with distressed patients and a sensitive and reassuring manner is required in difficult situations. Patient confidentiality should be maintained at all times.
This advert closes on Monday 6 May 2024
Ensuring all targets, KPI’s, policies, and standards are adhered to in contribution towards the delivery of an efficient Outpatient administrative service and positive patient experience. The post holder will supervise all administrative duties included in the front of house reception and booking service.
To monitor and supervise the processing of outpatient bookings, ensuring they are actioned appropriately within the agreed timeframe and according to agreed protocol. The Outpatient Reception Supervisor will directly line manage a team of Receptionists offering administrative support to the clinical teams within the Outpatient clinical areas.
The main base for this job is Watford General Hospital, however you may be required to work at one of our other sites (St Albans City Hospital and Hemel Hempstead Hospital.)
The main role is to supervise the efficient management of front of house reception areas speciality clinics supported by the Outpatient department by receiving patients to clinics in a courteous and caring manner, in line with the core values of the Trust.
To ensure patient demographics are accurately recorded and updated, patients are checked in for appointments in a timely manner, and to ensure all appointments are outcome recorded by clinical staff, escalating any issues to senior management.
Supervise the booking of designated follow up appointments via Cerner Request Lists, ensuring that these are booked efficiently and that any booking issues are raised immediately with medical staff and specialty managers to ensure patient care is not compromised.
Support the production of reports on Request List backlog for all specialties in the Trust.
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
The main duties include but are not limited to:
• Supervising and Monitoring the registration of patient details on the patient administration system, ensuring a high level of data accuracy in patient demographic information.
• Acting as a direct line manager to the Outpatient Receptionists.
• Ensuring Management and correct use of Cerner Request lists as instructed to help monitor and manage unbooked appointments. Producing reports on the Request list backlog for all Outpatient supported services.
• Tracking and updating management on unoutcomed patients on the Cerner request lists and to engage with speciality managers of inform them of backlogs in their services.
• Supervising the effective management of the Check-in, Check-out and Outcome Capture process, in line with Trust policies.
• Ensuring the Receptionists present a professional and welcoming appearance for patients at reception by adhering to the Outpatients Uniform Policy.
• Taking an active role in promoting and championing the implementation of new digital solution within the department.
• Producing weekly reports on Request Lists backlogs to the Outpatients Booking and Request List Coordinator and assisting in pulling this together into a service level report.
• Prioritising, booking and rescheduling appointments on both Cerner on a daily basis according to clinical urgency and RTT targets.
• Dealing with patients in a mature manner when speaking to them on the phone for arranging of Outpatient appointments. This may sometimes involve dealing with distressed patients and a sensitive and reassuring manner is required in difficult situations. Patient confidentiality should be maintained at all times.
This advert closes on Monday 6 May 2024
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