Senior Quality Assurance Manager
Senior Quality Assurance Manager
Hybrid role working on site in Wath upon Dearne, Rotherham, S63 7ER. Two days per week on site.
Up to £40,000 per annum
37. 5 hours per week, Monday to Friday
About Us
Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and are now a team of over 2000 people who spend their day helping people.
Job Outline:
As Senior Quality Assurance Manager, you will work closely with G4S Operations and Team Managers to lead, develop and inspire the Quality community within the Contact Centre, taking responsibility for Quality Management Assurance for the EASS, PTS and DWP Phase 2 Contact Centre Contract with 1000+ FTE and a TCV of £83M.
Hybrid role working on site in Wath upon Dearne, Rotherham, S63 7ER. Two days per week on site.
Up to £40,000 per annum
37. 5 hours per week, Monday to Friday
About Us
Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and are now a team of over 2000 people who spend their day helping people.
Job Outline:
As Senior Quality Assurance Manager, you will work closely with G4S Operations and Team Managers to lead, develop and inspire the Quality community within the Contact Centre, taking responsibility for Quality Management Assurance for the EASS, PTS and DWP Phase 2 Contact Centre Contract with 1000+ FTE and a TCV of £83M.
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