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CNC Operator

apartmentDover Precision ComponentsplaceSaint Asaph
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
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HPLC Analyst

placeManchester, 28 mi from Liverpool
Job Title: HPLC Analyst Location: Manchester A leading pharmaceutical Contract Research Organization (CRO) specialised in providing high-quality analytical services to support pharmaceutical and biotechnology companies in their drug discovery...
apartmentMarks SattinplaceSt Helens
Accounts Assistant | Haydock| Office Based | £30,000.We are seeking a dedicated and detail-oriented Accounts Assistant to join our finance team.As an Accounts Assistant, you will play a crucial role in supporting our Finance Manager with various accounting activities and administrative tasks.Process...
apartmentVyprplaceManchester, 28 mi from Liverpool
Job Title Research Manager Reports to Head of Research Location/work pattern Hybrid working. Must travel to Manchester at least once a month. Ideally North-West based but experience more important Salary £40-£50k What we do Vypr is a Manchester HQ’d...
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Head of Manager Research

apartmentVyprplaceManchester, 28 mi from Liverpool
Job Title Research Manager Head of Research Hybrid working. Must travel to Manchester at least once a month. Vypr is a Manchester HQ’d Private Equity/Venture Capital backed SaaS business. Our market-leading product intelligence platform...
business_centerHigh salary

Senior research analyst

apartmentElizabeth Norman InternationalplaceLiverpool
Health Charity - Market Research Senior Quantitative Research Associate £40,000 - £46,500 Must be UK based. Oxford based office but no requirement to travel. We are working with a charity with an international reputation in public health...
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Consultancy research manager

apartmentBarbour AbiplaceLiverpool
provide commercially relevant insight and unique analysis of trends and developments within the built environment industry. Barbour ABI and AMA Research are both part of Infopro Digital. The role of Consultancy Research Manager is within the AMA Research...
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Business analyst

apartmentPathfinder - It RecruitmentplaceLiverpool
informed, data and research driven decisions. This is a remote role with a salary of circa £55k plus benefits. In this technical Business Analyst position you’ll support existing and upcoming projects and programmes with thorough analysis, while winning...
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Customer Satisfaction Analyst

Riverside | Liverpool | findajob.dwp.gov.uk |
Job Title: Customer Satisfaction Analyst
Contract Type: Permanent
Salary: £39,136.65- £43,150.38
Working Hours: Full time 35 hours per week
Working Pattern: Hybrid Monday to Friday
Location: Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Customer Satisfaction Analyst

You will identify opportunities to use data and research to improve Riverside’s customer satisfaction and support business SMEs measure and monitor their KPIs through customer surveys. Understand and agree key customer research requirements with the relevant business areas and then provide the analysis and recommendations to deliver them.

About you

We are looking for someone with
 •  Experience of using customer survey data to solve business problems and drive improved business performance
 •  Experience presenting research results and recommendations – written and verbal
 •  Knowledge of survey sampling and methodological best practices
 •  Experience of building strong stakeholder relationships.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

 •  Competitive pay & generous pension
 •  28 days holidays plus bank holidays
 •  Flexible working options available
 •  Investment in your learning, personal development and technology
 •  A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.