business_centerHigh salary

ICT Supplier Support Manager

placeBirmingham, 27 mi from Telford
and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage...
local_fire_departmentUrgent

Project Support Officer - ERP

apartmentAmtis Professional LtdplaceWorcester, 37 mi from Telford
Jr Project Manager, Project Coordinator, Programme Support This role will be responsible for assisting the ERP project and Programme Managers through Vendor selection, requirements, and detailed documentation / due diligence in the early stages...
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ICT Supplier Support Manager

apartmentGleeson Accountancy RecruitmentplaceBirmingham, 27 mi from Telford
to agreed deadlines and manage expectations.  •  Conversant with ICT Service Desk ticketing software.  •  Appreciation of project management methodologies.  •  Working knowledge of service delivery frameworks, with reference to supplier management and change...
electric_boltImmediate start

IT Operations Supervisor

apartmentHays DT - MidlandsplaceWest Bromwich, 25 mi from Telford
Development (CPD).   2.  Responsible for liaison with Group ICT on any issues arising eg Cybersecurity   3.  Coordinate operational support for all systems, effectively liaising with both regional ICT and Group ICT   4.  Management of both voice and data circuits...
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Test Analyst Specialist

apartmentPertemps SSDC - DDTplaceTelford
integration, acceptance, and regression testing needs of a major Telemetry ICT project.  •  Develop test management best practice, promoting innovative approaches and methods in test management  •  Present user-friendly information in appropriate formats...
apartmentInfinite TalentplaceSolihull, 35 mi from Telford
Role – IT Project Manager Office travel – Hybrid Infinite Talent are working with a leading hospitality business to recruit for an IT Project Manager on a permanent basis. Produce project plans to ensuring that they are clearly defined...
apartmentGleeson Recruitment GroupplaceBirmingham, 27 mi from Telford
/ Knowledge:  •  Experience working with ICT suppliers in an outsourced environment.  •  Ability to prioritise, deliver to agreed deadlines and manage expectations.  •  Conversant with ICT Service Desk ticketing software.  •  Appreciation of project management...
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ICT Supplier Support Manager

Birmingham | Permanent | £43,458 - £46,879/year | www.cv-library.co.uk |
ICT Supplier Support Manager
Birmingham (On-site)
£43,458 - £46,879

Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices.

The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users.

The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders.

Experience/ Knowledge: ​​​​​

Experience working with ICT suppliers in an outsourced environment.
Ability to prioritise, deliver to agreed deadlines and manage expectations.
Conversant with ICT Service Desk ticketing software.
Appreciation of project management methodologies.
Working knowledge of service delivery frameworks, with reference to supplier management and change control.
Ability to triage and monitor issues through to completion.
Understanding of ICT related data legislation.
Knowledge of quality management and improvement approaches.
Evidence of successful improvement of complex processes.
If interested, click the apply button now!

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