BrakesManchester
SalesConsultant – Your Way – Home/Field Based –Manchester. As aYour Way Sales Consultant, you’ll be responsible for winning andmaximising business in your very . Here at Brakes, wehave ambitious growth plans and are launching a brand new offeringcalled ‘Your Way’ within our Independent Sales busines...
Stockport
will have experience as a Business Manager, Sales Controller, Transaction Manager or Senior Sales Executive.
You’ll work Monday to Friday 8:30am - 6pm, every other weekend off, plus a day in the week every week! Lead a team of 6 Sales Executive...
ABPM Recruitment LimitedEngland
Accounts and Audit Manager | Leading Accountancy Practice | Nottinghamshire | £35,000 to £45,000. Join a leading Accountancy Practice in Nottinghamshire as their new Accounts and Audit Senior; this role offers the successful candidate the chance to further their finance career in the Accountancy Pr...
BroadgateManchester, 6 mi from Stockport
industry. Ideally across underwriting, claims, and sales, and an understanding of others
• Good understanding of change management techniques and risks
• Good understanding of all relevant UK rules, legislation and regulations and how these can be applied...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
BMS PerformanceStockport
1 HR Software provider in the market - transforming how small businesses manage and streamline all HR tasks - from holiday management/ sickness reporting, expense tracking and much more. It's an exciting time to join this fast-growing sales team...
BroadgateManchester, 6 mi from Stockport
with an:
• A strong understanding of how to work with, develop and implement new risk framework
• A good understanding of the insurance industry. Ideally across underwriting, claims, and sales, and an understanding of others
• Good understanding of change management...
Ernest Gordon Recruitment LimitedManchester, 6 mi from Stockport
New Business Development Manager - Corporate Insurance
Manchester
Up to £70,000 DOE + 25 Days Holiday + Progression + Pension + Company Benefits + Hybrid (After probation)
Are you a New Business Development Manager from the corporate insurance...
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Client member services advisor
Page Personnel | Stockport | pagepersonnel.co.uk |
About Our Client
This firm is a well-established entity in the insurance industry with a strong team of over 100 employees. They are renowned for their commitment to customer satisfaction and have a significant reputation nationwide. The company boast a strong portfolio of private & public customers, & provides a wide range of tailored services.
Job Description
Key responsibilities consist of:
• Handle member queries and concerns professionally and efficiently.
• Maintain accurate member records and documentation.
• Take ownership of member concerns and actively seek solutions to ensure their satisfaction.
• Resolve member queries according to internal guidelines and procedures.
• Responsive email writing & communication directly with numerous client cases.
• Conduct outbound calls to members as required.
• Provide exceptional customer service at all times.
• Maximise sales opportunities by educating both current and prospective members on how plans can positively impact them and their families.
• Handle all member inquiries promptly and adeptly.
• Contribute positively to the customer service team and work well in a team environment.
• Stay updated with the latest products and services in the insurance industry.
• Adhere to company policies and regulations at all times.
• Collaborate closely with fellow services colleagues to maintain consistent and seamless support.
• Identify opportunities for improving member experience and satisfaction.
The Successful Applicant
A successful 'Member Services Representative' should have:
• A solid background in customer service, preferably within the insurance sector.
• Excellent communication and interpersonal skills.
• Proficiency with customer relationship management (CRM) software.
• A commitment to providing exceptional customer service.
• Strong problem-solving skills and the ability to handle difficult situations.
• A keen eye for detail and the ability to manage multiple tasks simultaneously.
What's on Offer
• A competitive salary range of £23,200 up to £25,200 per year.
• A supportive and friendly work environment.
• Opportunities for professional growth and development within the insurance industry.
• A convenient location in the heart of Stockport.
• Hybrid working.
• Private healthcare.
• Pension contribution.
• Flexible working patterns & shifts.
This firm is a well-established entity in the insurance industry with a strong team of over 100 employees. They are renowned for their commitment to customer satisfaction and have a significant reputation nationwide. The company boast a strong portfolio of private & public customers, & provides a wide range of tailored services.
Job Description
Key responsibilities consist of:
• Handle member queries and concerns professionally and efficiently.
• Maintain accurate member records and documentation.
• Take ownership of member concerns and actively seek solutions to ensure their satisfaction.
• Resolve member queries according to internal guidelines and procedures.
• Responsive email writing & communication directly with numerous client cases.
• Conduct outbound calls to members as required.
• Provide exceptional customer service at all times.
• Maximise sales opportunities by educating both current and prospective members on how plans can positively impact them and their families.
• Handle all member inquiries promptly and adeptly.
• Contribute positively to the customer service team and work well in a team environment.
• Stay updated with the latest products and services in the insurance industry.
• Adhere to company policies and regulations at all times.
• Collaborate closely with fellow services colleagues to maintain consistent and seamless support.
• Identify opportunities for improving member experience and satisfaction.
The Successful Applicant
A successful 'Member Services Representative' should have:
• A solid background in customer service, preferably within the insurance sector.
• Excellent communication and interpersonal skills.
• Proficiency with customer relationship management (CRM) software.
• A commitment to providing exceptional customer service.
• Strong problem-solving skills and the ability to handle difficult situations.
• A keen eye for detail and the ability to manage multiple tasks simultaneously.
What's on Offer
• A competitive salary range of £23,200 up to £25,200 per year.
• A supportive and friendly work environment.
• Opportunities for professional growth and development within the insurance industry.
• A convenient location in the heart of Stockport.
• Hybrid working.
• Private healthcare.
• Pension contribution.
• Flexible working patterns & shifts.
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