Brough (East Riding of Yorkshire), 38 mi from Scarborough
at a platform level
Guiding and influencing a diverse and highly skilled community of specialist engineers and team leaders
Your skillset may include:
Degree educated in a STEM discipline or HND/HNC with equivalent experience
Systems Engineering, Software...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
DPDMalton
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
Complete Talent Services LtdKirkbymoorside, 21 mi from Scarborough
Our client, a leading manufacturing client based north of York, are looking to recruit a Technical Support Specialist to join the business on a permanent basis. This recruitment drive is due to expansion of the System Support division...
ARMBrough (East Riding of Yorkshire), 38 mi from Scarborough
at a platform level
Guiding and influencing a diverse and highly skilled community of specialist engineers and team leaders
Your skillset may include:
Degree educated in a STEM discipline or HND/HNC with equivalent experience
Systems Engineering, Software...
Pivot SearchYork, 34 mi from Scarborough
they actively promote and support compliance. Furthermore, the Senior Quality Assurance Specialist contributes significantly to the generation of Key Quality Performance Indicators for my client's Quality Systems.
Qualifications
~ Bachelor’s degree...
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IT Service Desk Apprentice
Alexander-Dennis | Scarborough | Full-time | apply.workable.com |
IT Service Desk Apprenticeship in Scarborough!
Come join Alexander Dennis!
Our mission is to save the planet. We are transforming public transport globally by designing, manufacturing, and servicing greener, more eco-friendly, buses and coaches.
Our people are our biggest asset, making us the hugely successful company we are. We are transforming how we work, offering team members more flexibility around how they live and work.
Overview: We are now looking for an eager candidate to join us as an apprentice.
We’re in the middle of the biggest new product development agenda in our history and you will play a pivotal role in the success of this.
The IT Service Desk Analyst Apprentice will provide 1st line phone call support to all users within the AD Group, dealing with issues related to the hardware and software used within the company whilst studying to complete England DXD | IT Systems and Networking | Azure Cloud Support Specialist | Level 3 with well known training provider QA!
Duties:
• Produce/log clear descriptions of issues reported by users whilst initiating the fastest path to ensure a timely and efficient resolution
• Assess the probability of 1st line resolution and escalation path as required
• Provide instruction/training to customers using phone, remote desk and email
• Monitor and manage own Service Desk queue
• To work safely at all times taking into account own and others safety
• Proactive approach to duties, identifying areas for improvement whilst being central to the development and maintenance of a positive image for the IT department
What we are looking for:
Skills:
• Interest in of PC, Software and General IT terminology
• Intertest of current PC hardware technologies and passion to develop practical ‘hands-on’ skills including building PC's to specification
• Strong analytical and problem solving abilities
• A genuine personal interest in the field of IT
• Good communication and interpersonal skills with the ability to take ownership of customer issues recognising where to escalate if required
• Strong organisation skills to be able to multitask various activities and work to deadlines
• Ability to provide 1st line support for issues raised from phone calls to the service desk, including but not limited to password resets, inductions, customer support.
Personal qualities:
• A driven individual
• Hard working
Entry requirements:
• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
Benefits:
• Generous salary package – we reward our people at the level they deserve
• A half day on a Friday. Yes, every Friday. Giving you more time at the weekend to do the things you love with the people you love
• A 37-hour working week, with flexible working options, giving you that much needed work/life balance
• Annual leave entitlement which increases with tenure
• Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life
• Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and wellbeing is important to us
• Pension scheme to help you save for the future
Come join Alexander Dennis!
Our mission is to save the planet. We are transforming public transport globally by designing, manufacturing, and servicing greener, more eco-friendly, buses and coaches.
Our people are our biggest asset, making us the hugely successful company we are. We are transforming how we work, offering team members more flexibility around how they live and work.
Overview: We are now looking for an eager candidate to join us as an apprentice.
We’re in the middle of the biggest new product development agenda in our history and you will play a pivotal role in the success of this.
The IT Service Desk Analyst Apprentice will provide 1st line phone call support to all users within the AD Group, dealing with issues related to the hardware and software used within the company whilst studying to complete England DXD | IT Systems and Networking | Azure Cloud Support Specialist | Level 3 with well known training provider QA!
Duties:
• Produce/log clear descriptions of issues reported by users whilst initiating the fastest path to ensure a timely and efficient resolution
• Assess the probability of 1st line resolution and escalation path as required
• Provide instruction/training to customers using phone, remote desk and email
• Monitor and manage own Service Desk queue
• To work safely at all times taking into account own and others safety
• Proactive approach to duties, identifying areas for improvement whilst being central to the development and maintenance of a positive image for the IT department
What we are looking for:
Skills:
• Interest in of PC, Software and General IT terminology
• Intertest of current PC hardware technologies and passion to develop practical ‘hands-on’ skills including building PC's to specification
• Strong analytical and problem solving abilities
• A genuine personal interest in the field of IT
• Good communication and interpersonal skills with the ability to take ownership of customer issues recognising where to escalate if required
• Strong organisation skills to be able to multitask various activities and work to deadlines
• Ability to provide 1st line support for issues raised from phone calls to the service desk, including but not limited to password resets, inductions, customer support.
Personal qualities:
• A driven individual
• Hard working
Entry requirements:
• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
Benefits:
• Generous salary package – we reward our people at the level they deserve
• A half day on a Friday. Yes, every Friday. Giving you more time at the weekend to do the things you love with the people you love
• A 37-hour working week, with flexible working options, giving you that much needed work/life balance
• Annual leave entitlement which increases with tenure
• Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life
• Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and wellbeing is important to us
• Pension scheme to help you save for the future
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