EEAccrington
Ifyou’re a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you.Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence.If so, you have transferrable skil...
Accrington, 3 mi from Rawtenstall
with genuine prospects, competitive pay and an environment where you will be well supported and trusted to do your job, look no further!
Purpose of the role
Working within the transport control team booking and managing transport services for customers in line...
Rochdale, 8 mi from Rawtenstall
We are looking for a dedicated Customer Service Sales Admin to join the team of our client. The ideal candidate will be committed to providing excellent customer service, managing sales, and working collaboratively within a customer service...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Pertemps LeedsAccrington, 3 mi from Rawtenstall
of the role
Working within the transport control team booking and managing transport services for customers in line with contractual obligations and within the agreed control team policies and procedures.
This role is B2B focused (Business to Business...
Pertemps ItAccrington, 3 mi from Rawtenstall
within the transport control team booking and managing transport services for customers in line with contractual obligations and within the agreed control team policies and procedures. This role is B2B focused (Business to Business) therefore you...
Belinda Roberts LtdBury (Greater Manchester), 7 mi from Rawtenstall
Fast growing energy business based in the Bury area requires a Service Delivery Coordinator, this is a role that sits within the Customer Service team.
This is a newly created role due to the growth of the business. The primary function...
Pertemps LeedsAccrington, 3 mi from Rawtenstall
of the role
Working within the transport control team booking and managing transport services for customers in line with contractual obligations and within the agreed control team policies and procedures.
This role is B2B focused (Business to Business...
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Customer Service Team Leader
Farnworth | Permanent | £27,000 - £30,000/year | www.cv-library.co.uk |
Job Title: Customer Service Team Leader
Location: Farnworth, Bolton, BL4 0AN
Salary: £27,000 to £30,000 per annum
Job Type: Full time, Permanent
Working Hours: 38 hours per week
About the Company:
Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications.
About the Role:
We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business.
We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change.
About You:
What we're looking for in a Customer Service Team Leader:
Customer focused
Deliver a great customer experience
Always strive to give the best service
Be the key link between operations and customer service - building key relationships
Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion
Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems.
Able to delegate workloads effectively and evenly between team members
Drive performance of team members, ensuring KPI's are met
Build a good level of product knowledge and proactively drive improvements in customer service and customer experienceYour experience:
At least 5 years in a customer service environment
People Management experience
Experience of working a manufacturing environment is desirable
Proven experience in building customer relationships
Excellent IT skills, MS Office, CRM systems, etcBenefits:
25 days holiday, increases with length of service
Cash Health Plan/Discount Scheme
Free onsite parking
Great company social events
Pension Scheme
Training and Development Opportunities, both internally/externally to the businessPlease Note:
No agencies.
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role
Location: Farnworth, Bolton, BL4 0AN
Salary: £27,000 to £30,000 per annum
Job Type: Full time, Permanent
Working Hours: 38 hours per week
About the Company:
Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications.
About the Role:
We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business.
We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change.
About You:
What we're looking for in a Customer Service Team Leader:
Customer focused
Deliver a great customer experience
Always strive to give the best service
Be the key link between operations and customer service - building key relationships
Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion
Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems.
Able to delegate workloads effectively and evenly between team members
Drive performance of team members, ensuring KPI's are met
Build a good level of product knowledge and proactively drive improvements in customer service and customer experienceYour experience:
At least 5 years in a customer service environment
People Management experience
Experience of working a manufacturing environment is desirable
Proven experience in building customer relationships
Excellent IT skills, MS Office, CRM systems, etcBenefits:
25 days holiday, increases with length of service
Cash Health Plan/Discount Scheme
Free onsite parking
Great company social events
Pension Scheme
Training and Development Opportunities, both internally/externally to the businessPlease Note:
No agencies.
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role
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