HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Turning PointStevenage
We support people across the UK with Mental Health avariety of additional needs.As a Recovery Worker within thisservice, you’ll make a real difference to the lives of individualsas you develop the personal, flexible and recovery-focused supportplans they need to help turn things around.Passionate ab...
Digital Talent GroupHoddesdon
Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation.
Responsibilities are broad...
HavenHemel Hempstead
Service Delivery Analyst Location: Hemel Hempstead (Hybrid – 20% Office / 80% Remote) At Haven, we're on a mission to redefine the way technology solutions empower our business and customers. Our team is expanding, and we're looking...
ConnexaWatford
Director of Service Delivery
About My Client:My client is a renowned leader in providing high-quality technical support and services across the UK. Specializing in EPOS systems, they have built a reputation for excellence and innovation...
Michael Page TechnologyRickmansworth
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide...
Digital Talent GroupHoddesdon
Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation.
Maximise your chances...
HavenHemel Hempstead
Service Delivery Analyst
Location: Hemel Hempstead (Hybrid – 20% Office / 80% Remote)
At Haven, we're on a mission to redefine the way technology solutions empower our business and customers. Our team is expanding, and we're looking...
Get new jobs by email!
Get email updates for the latest Service Delivery jobs in Hertfordshire
It's free, and you can cancel email updates at any time
IT Service Delivery Analyst
Hatfield | Permanent | £30,000 - £35,000/year | www.cv-library.co.uk |
Do you have a keen interest in IT and strong experience supplier management?
You’ll join a leading and dynamic enterprise scale organisation with sites based all over the UK and Europe. With a supportive and collaborative approach to their work you’ll join a friendly team of energetic and diligent professionals who take pride in what they do.
In this exciting role you’ll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services.
You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements.
It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new IT services, such as new apps, IoT, and a host of system upgrades.
SALARY: £30 000 - £35 000
You’ll be required on site in the Hatfield office Monday-Friday. Out of Hours support work shared between the team 1 week in 6 which is paid at £50 per day whether you’re called out or not. You’ll enter the rota after you’re settled into the role and probation is passed.
If you feel this exciting opportunity is for you, please apply as we have interview slots available.
We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled.
If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters
You’ll join a leading and dynamic enterprise scale organisation with sites based all over the UK and Europe. With a supportive and collaborative approach to their work you’ll join a friendly team of energetic and diligent professionals who take pride in what they do.
In this exciting role you’ll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services.
You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements.
It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new IT services, such as new apps, IoT, and a host of system upgrades.
SALARY: £30 000 - £35 000
You’ll be required on site in the Hatfield office Monday-Friday. Out of Hours support work shared between the team 1 week in 6 which is paid at £50 per day whether you’re called out or not. You’ll enter the rota after you’re settled into the role and probation is passed.
If you feel this exciting opportunity is for you, please apply as we have interview slots available.
We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled.
If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters
Best jobs you don't want to miss: