Havering, 21 mi from Rochford
BBS Recruitment is currently recruiting for an experienced IT Service Management Lead in a temporary position for our client in Havering.
Responsible for the provision of an excellent user centred service that supports users to get full value from...
Cloud DecisionsChelmsford, 14 mi from Rochford
Senior Business Development Manager - Managed IT Services
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
£75k + £150k OTE + Benefits
Head of Business Development Opportunity...
DPDChelmsford
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
DPDChelmsford
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
DPDSittingbourne
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
VALLUM ASSOCIATES LIMITEDLondon, 36 mi from Rochford
IT Service Management Consultant - Recent Banking experience
Rate: £500-£520 a day Inside IR35
Role: Service Management Consultant
We seek someone with strong service management, Change management, and Service Now experience.
Someone with strong...
Trust In SodaLondon, 36 mi from Rochford
IT Service Management Transition Lead - Hiring ASAPStart date: ASAPDuration: 6-month contractLocation: Hybrid WorkingRate: £500-£600 per daySummaryAs IT Service Management Transition lead at our fintech company, you will lead the development...
Lawrence HarveyLondon, 36 mi from Rochford
projects for their group IT services team. There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital...
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IT Support Admin
Southend-on-Sea | Permanent | www.cv-library.co.uk |
Job Title: IT Support Administrator
Role Duration: Permanent
Reporting to: UK Infrastructure Manager
Location: Southend-on-Sea
We are seeking a dedicated and proactive IT Support Administrator to join our team. As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery.
Responsibilities:
Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes.
Handle the process of raising IT support tickets and efficiently assign them for resolution.
Offer remote support to various sites using industry-standard tools, including support for home workers.
Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary.
Generate monthly and weekly reports using standard tools for the IT team and internal business reports as required.
Assist in IT project work as assigned and adhere to company vision and values.
Support all users alongside the UK IT team and Managed Service Providers (MSPs).
Maintain core system up-times, manage company assets, and produce IT system and asset reports.
Respond promptly to support calls within current SLAs.
Skills:
Organisational skills with keen attention to detail.
Excellent communication skills, both verbal and written, with the ability to present information effectively.
Self-motivated with the ability to multitask and work efficiently in a dynamic team environment.
Proficient in 1st/2nd line support of current Windows environments.
Experience with hosted telephone systems, MS SQL, and Office 365 administration.
Languages:
English proficiency required.
Mobility Requirements:
Occasional travel to remote sites within the UK may be required. International travel is rare and limited to visits to other group companies.
Other Requirements:
Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders.
A DBS Enhanced Disclosure is required for all applicants
Role Duration: Permanent
Reporting to: UK Infrastructure Manager
Location: Southend-on-Sea
We are seeking a dedicated and proactive IT Support Administrator to join our team. As the IT Support Administrator, you will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery.
Responsibilities:
Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes.
Handle the process of raising IT support tickets and efficiently assign them for resolution.
Offer remote support to various sites using industry-standard tools, including support for home workers.
Provide on-site support at our Southend-on-Sea location and travel to remote sites when necessary.
Generate monthly and weekly reports using standard tools for the IT team and internal business reports as required.
Assist in IT project work as assigned and adhere to company vision and values.
Support all users alongside the UK IT team and Managed Service Providers (MSPs).
Maintain core system up-times, manage company assets, and produce IT system and asset reports.
Respond promptly to support calls within current SLAs.
Skills:
Organisational skills with keen attention to detail.
Excellent communication skills, both verbal and written, with the ability to present information effectively.
Self-motivated with the ability to multitask and work efficiently in a dynamic team environment.
Proficient in 1st/2nd line support of current Windows environments.
Experience with hosted telephone systems, MS SQL, and Office 365 administration.
Languages:
English proficiency required.
Mobility Requirements:
Occasional travel to remote sites within the UK may be required. International travel is rare and limited to visits to other group companies.
Other Requirements:
Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders.
A DBS Enhanced Disclosure is required for all applicants
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