Multi-Trades RecruitmentNorthwood
Multi Trades Recruitment is looking for a Hard Landscaper in the Northwood area.Paving - porcelain and natural stone.Carpentry - decking and pergolas.Fencing, planting, ground works - .Levelling and drainage, laying turf and artificial grass.Must have experience in building of residential garde...
Aila Recruitment | Certified B Corporation®Watford, 20 mi from Aylesbury
support functions across a £200m spend. You’ll be working in the UK division of a global business that is impact focused and has grown substantially in the last few years. As FP&A Manager, you have line management responsibility for a financial analyst who...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
AVK-SEG UK LimitedMaidenhead, 21 mi from Aylesbury
As the FP&A Manager you will play a pivotal role in driving financial performance and strategic decision-making across our portfolio. Reporting directly to the VP of Finance, you will be responsible for overseeing financial planning, analysis...
Airbotics TalentAylesbury
Role: Training Manager (Drone Operating / Piloting) Business: UAV Platform
Location: Aylesbury
Airbotics Talent are representing a market leading UAV business who are going through a period of growth and scale and looking to further develop...
Hunter BondLondon, 36 mi from Aylesbury
My Leading Banking client are currently looking for a Business Analysis Manager to help them on a large transformation journey, implementing new systems and solutions. You'll manage a team of talented Business Analysts, whilst working...
Get new jobs by email!
Get email updates for the latest Business Analysis Manager jobs in Aylesbury
It's free, and you can cancel email updates at any time
Client Success Executive
Aylesbury | Permanent | £28,000/year | www.cv-library.co.uk |
Client Success Executive
Aylesbury / Hybrid (2 days per week onsite)
Up to £28,000
Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme management.
Some of what you will be doing:
• Serve as a point of contact for a portfolio of clients, building and maintaining strong relationships to drive satisfaction and retention.
• Collaborate with clients to understand their business goals and develop tailored loyalty programme strategies to achieve measurable results.
• Assist with the implementation and onboarding process for new clients, ensuring a seamless transition and successful launch of loyalty programmes.
• Conduct regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI.
• Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance.
• Prepare and deliver client presentations, reports, and proposals, demonstrating the value and impact of our loyalty solutions.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met and deliverables are executed effectively.
• Provide ongoing training and support to clients on the use of our platform, ensuring maximum utilization and adoption.
• Act as a trusted advisor to clients, proactively identifying opportunities for programme enhancements and driving continuous improvement.
Ideally, your skills and experience will include:
• Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company.
• An understanding of loyalty programmes and customer engagement strategies, with experience in programme management and implementation.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Proven track record of delivering results-driven solutions and driving customer success.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and experience with CRM platforms.
• Goal-oriented mindset with a passion for customer experience and satisfaction.
• Ability to work collaboratively in a team environment and independently with minimal supervision.
• Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously
Aylesbury / Hybrid (2 days per week onsite)
Up to £28,000
Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme management.
Some of what you will be doing:
• Serve as a point of contact for a portfolio of clients, building and maintaining strong relationships to drive satisfaction and retention.
• Collaborate with clients to understand their business goals and develop tailored loyalty programme strategies to achieve measurable results.
• Assist with the implementation and onboarding process for new clients, ensuring a seamless transition and successful launch of loyalty programmes.
• Conduct regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI.
• Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance.
• Prepare and deliver client presentations, reports, and proposals, demonstrating the value and impact of our loyalty solutions.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met and deliverables are executed effectively.
• Provide ongoing training and support to clients on the use of our platform, ensuring maximum utilization and adoption.
• Act as a trusted advisor to clients, proactively identifying opportunities for programme enhancements and driving continuous improvement.
Ideally, your skills and experience will include:
• Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company.
• An understanding of loyalty programmes and customer engagement strategies, with experience in programme management and implementation.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Proven track record of delivering results-driven solutions and driving customer success.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and experience with CRM platforms.
• Goal-oriented mindset with a passion for customer experience and satisfaction.
• Ability to work collaboratively in a team environment and independently with minimal supervision.
• Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously
Best jobs you don't want to miss: