HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Exemplar Health CareRotherham
and/or implications with other change initiatives ongoing in the home and the business by liaising with the Transformation Team and operational colleagues.
• Utilise, teach, and endorse the approved tools and methodologies for change management as suggested...
In Technology Group LimitedDoncaster
Digital Solutions Manager
Location: Doncaster (2 days p/w)
Salary: £65,000 + £6,000 car allowance
Our client, a market-leading multinational retailer, is seeking a digital project / delivery / change manager to join their well established tech...
Permanent FuturesBarnsley
Quality Manager: Our client, a brand name manufacturer with a fantastic purpose built site, seek to appoint a Quality Manager to join their expanding business. With excellent long term prospects, great work life balance, and a wide ranging job role...
Orion ElectrotechSheffield
Experience:
Strong Management experience
Change Manageme......
FuturesBarnsley
Quality Manager: Our client, a brand name manufacturer with a fantastic purpose built site, seek to appoint a Quality Manager to join their expanding business. With excellent long term prospects, great work life balance, and a wide ranging job role...
Qinecsa SolutionsSheffield
we drive progress to continue protecting lives.
All qualified candidates are encouraged to apply.
Role Purpose A dynamic and experienced Change Management Specialist to lead Qinecsa through periods of transformation and continuous evolution...
BiophorumSheffield
management policies and processes to meet incoming changes in regulation, technology and materials Effective risk-management – eliminate unnecessary effort that adds little value to protecting the patient Navigating compliance to new regulations...
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Project Manager - Contact centre
Rotherham | www.cv-library.co.uk |
We are working for a leading UK Managed Services provider to recruit a Project Manager to work on public sector contact centre contracts, split between home working and an office in the Rotherham area
The role
• Supporting in life contracts, demobilisation, business readiness and continuous improvement this role will be crucial to support the streamlining of the current business model while identifying opportunities that will enable the business to maintain its cutting edge position in the market.
• Close engagement with the client as well as internal stakeholders will be key to continuous improvement - project managing the seamless delivery of all aspects of change across the business including planning, training, and financial impacts.
• Manages the Change Request pipeline, prepares impact analysis and reporting to support the safe, cost effective and successful landing of all change initiatives – internal and client initiated.
Candidate requirements
• Experience of working in a Project role in a BPO
• Experience of working with government contracts
• Experience of delivering Projects in a Contact Centre environment
• Previous Project and Change Management experience
• Resilience in pressured circumstances
• Liaising and communicating with Senior management & key stakeholders.
• Broad Commercial understanding - numerate
• Recognised Project Management qualification.
• Exceptional communication skills, both written and verbal
The role
• Supporting in life contracts, demobilisation, business readiness and continuous improvement this role will be crucial to support the streamlining of the current business model while identifying opportunities that will enable the business to maintain its cutting edge position in the market.
• Close engagement with the client as well as internal stakeholders will be key to continuous improvement - project managing the seamless delivery of all aspects of change across the business including planning, training, and financial impacts.
• Manages the Change Request pipeline, prepares impact analysis and reporting to support the safe, cost effective and successful landing of all change initiatives – internal and client initiated.
Candidate requirements
• Experience of working in a Project role in a BPO
• Experience of working with government contracts
• Experience of delivering Projects in a Contact Centre environment
• Previous Project and Change Management experience
• Resilience in pressured circumstances
• Liaising and communicating with Senior management & key stakeholders.
• Broad Commercial understanding - numerate
• Recognised Project Management qualification.
• Exceptional communication skills, both written and verbal
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