Logistics Operations Manager

Chatham | Permanent | £45,000/year | www.cv-library.co.uk |
Operations Manager

Salary: £45,000 + company car
Location: This is a hybrid/field-based role with the requirement to be in the Kent office twice a week.

Hours: Monday to Friday, 9:00 – 17:30.

This role presents a great opportunity to manage the delivery of services to a portfolio of clients. We are seeking a candidate that can drive service excellence and has experience leading and directing mobile field-based teams. This could be within the logistics sector, mobile services, keyholding or a similar industry.

Applicants must meet the following criteria:

 •  A positive people manager with experience leading field-based teams in the logistics sector
 •  Experience overseeing operations relating to route management, service delivery etc.
 •  Strong process improvement skills

Key duties and responsibilities will include:

 •  Ultimate responsibility for the operational management of field-based teams
 •  Drive service delivery and client satisfaction across accounts.
 •  Budget management
 •  Management and leadership of teams
 •  Regular client meetings across sites to ensure maximum client engagement.
 •  Manage the mobilisation of new contracts.
 •  Conduct and monitor staff appraisals including HR / disciplinary issues
 •  Recruitment, training, and development
 •  Production of high-quality reports to senior leadership teams and client contacts
 •  Undertake site visits.
 •  Develop and maintain quality management systems to measure performance.
 •  Management of fleet vehicles

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Recruitment covers the following markets.

Corporate Security
Security Guarding - Management & Operations
Security Guarding - Officer & site personnel staff
Retail Loss Prevention, Audit & Fraud
Security Sales & Business Development
Electronic Security
Risk Management
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