Leodis StairliftsLeeds, 26 mi from Doncaster
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service.
To benefit from up to £35k...
Doncaster
years electrical experience
• Experience with Solar PV & Battery Storage system installation and maintenance
• Electrically qualified
• Excellent customer service skills
Technical Support Electrician (Solar) – Salary & Remuneration
• Salary...
Elevation Recruitment LtdSheffield
Elevation Accountancy and Finance are delighted to be working with a fantastic business in Sheffield as they look to recruit an Finance Assistant into their team on a full time, permanent basis.This role will report directly to the Transactional Finance Manager, and will support the team with transa...
DPDSelby
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
Awd RecruitmentBarnsley, 14 mi from Doncaster
an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with the Sales Coordinator and production team where you will process sales/works through to production...
Low Carbon Recruitment LtdDoncaster
for an experience Electrician or Supervisor who would be interested in an off the tools role working as their dedicated Technical Support Engineer for the solar division. They are looking for someone with excellent technical knowledge who can deal with customers...
Txm RecruitDoncaster
and development of new products and services with customers including engineering support and obsolescence management activities.
Attend regular supplier facing contract and technical meetings to represent the cli......
Solera, Inc.Leeds, 26 mi from Doncaster
At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center
Experience of working in a technical or software support capacity would be ideal
Experience...
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Supplier Technical Product Support Engineer
Doncaster | Permanent | £37,000/year | www.cv-library.co.uk |
Supplier Technical Product Support Engineer
Salary: Up to £37,000 (depending on experience)
Location: Doncaster
Contract: Permanent
We are looking for a Technical Support Engineer (Supplier facing) to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in place for this role.
Reporting into the Principal Technical Support Engineer you will ensure that customer product and procurement support engineering needs are identified and supported for a wide range of products and services within national and overseas markets.
This role is supplier facing and you will be expected to make engineering/technical decisions with suppliers on behalf of the customer and Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures.
Main Responsibilities:
Technical Service Delivery
Assist in the development and implementation of the supply chain derived engineering projects for the UK and targeted overseas territories.
Ensure that all technical support engineering activities meet industry standards, safety and legislative requirements.
Assist in the management of product based warranty issues to improve fleet performance and reliability.
Assist in the identification and development of new products and services with customers including engineering support and obsolescence management activities.
Attend regular supplier facing contract and technical meetings to represent Unipart Rail technical support services engineering function
Assist the technical support manager to deliver and implement new products and services for the TOCs, ROSCOs and other rail operators
Assist the Technical support manager to support develop and maintain processes and procedures associated with the support and delivery of Unipart Rail business needs
Use KPI performance data to identify and prioritise poorly performing products and implement clear and timely improvement plans for the benefit of Unipart Rail and its customers.
Attend technical meetings with Unipart Rail stakeholders to investigate technical/engineering issues raised with Unipart Rail supplied parts or materials and develop timely and robust solutions for improvement.
Assist in the project management of product and service driven initiatives to benefit Unipart Rail customers
Manage obsolescence projects on behalf of the business.
Develop and maintain relationships with key stakeholders within Unipart Rail, and with customers and suppliers
Essential criteria:
Relevant Engineering qualification (HNC / HND level) or equivalent experience
Experience of engineering, safety and operational requirements
Ability to work at all levels within the business and ability to influence and communicate
Organisational skills
IT literate
Full UK driving licence (as travel to customer and supplier sites will be required)
Desirable Criteria
Experience gained in the Railway industry, or a comparable safety critical industry.
Understanding and knowledge of Rail products and approvals
Project management skills
Benefits
Competitive salary
Pension and death in service provisions for employees in pension scheme
25 Days Hols (plus Bank Holidays)
Employee Assistance Programme (EAP)
Health and Wellbeing Initiatives
Employee offers and discounts from various retailers
Cycle to work scheme, recognition events and rewards
Free car parking
Hybrid working pattern
Unipart Rail - Who are we?
We have a long heritage in the rail industry based on decades of experience, we have continuous improvement plans to embrace innovation in both products and business techniques to ensure that we remain the first and best choice for our customers.
Our focus on Technology in our products, services and solutions places us at the forefront of industry 4.0 and in our Technology & Product Solutions and Supply Chain Solutions, delivering value for our customers.
Unipart Rail is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 8,000 employees worldwide and has an annual turnover of more than £800 million.
As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds the Investors in People accreditation and also world class status in employee engagement.
You may have experience in the following: Technical Support Engineer, Supplier Technical Support Specialist, Engineering Support Engineer, or Product Support Engineer, etc.
REF-(Apply online only)
Salary: Up to £37,000 (depending on experience)
Location: Doncaster
Contract: Permanent
We are looking for a Technical Support Engineer (Supplier facing) to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in place for this role.
Reporting into the Principal Technical Support Engineer you will ensure that customer product and procurement support engineering needs are identified and supported for a wide range of products and services within national and overseas markets.
This role is supplier facing and you will be expected to make engineering/technical decisions with suppliers on behalf of the customer and Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures.
Main Responsibilities:
Technical Service Delivery
Assist in the development and implementation of the supply chain derived engineering projects for the UK and targeted overseas territories.
Ensure that all technical support engineering activities meet industry standards, safety and legislative requirements.
Assist in the management of product based warranty issues to improve fleet performance and reliability.
Assist in the identification and development of new products and services with customers including engineering support and obsolescence management activities.
Attend regular supplier facing contract and technical meetings to represent Unipart Rail technical support services engineering function
Assist the technical support manager to deliver and implement new products and services for the TOCs, ROSCOs and other rail operators
Assist the Technical support manager to support develop and maintain processes and procedures associated with the support and delivery of Unipart Rail business needs
Use KPI performance data to identify and prioritise poorly performing products and implement clear and timely improvement plans for the benefit of Unipart Rail and its customers.
Attend technical meetings with Unipart Rail stakeholders to investigate technical/engineering issues raised with Unipart Rail supplied parts or materials and develop timely and robust solutions for improvement.
Assist in the project management of product and service driven initiatives to benefit Unipart Rail customers
Manage obsolescence projects on behalf of the business.
Develop and maintain relationships with key stakeholders within Unipart Rail, and with customers and suppliers
Essential criteria:
Relevant Engineering qualification (HNC / HND level) or equivalent experience
Experience of engineering, safety and operational requirements
Ability to work at all levels within the business and ability to influence and communicate
Organisational skills
IT literate
Full UK driving licence (as travel to customer and supplier sites will be required)
Desirable Criteria
Experience gained in the Railway industry, or a comparable safety critical industry.
Understanding and knowledge of Rail products and approvals
Project management skills
Benefits
Competitive salary
Pension and death in service provisions for employees in pension scheme
25 Days Hols (plus Bank Holidays)
Employee Assistance Programme (EAP)
Health and Wellbeing Initiatives
Employee offers and discounts from various retailers
Cycle to work scheme, recognition events and rewards
Free car parking
Hybrid working pattern
Unipart Rail - Who are we?
We have a long heritage in the rail industry based on decades of experience, we have continuous improvement plans to embrace innovation in both products and business techniques to ensure that we remain the first and best choice for our customers.
Our focus on Technology in our products, services and solutions places us at the forefront of industry 4.0 and in our Technology & Product Solutions and Supply Chain Solutions, delivering value for our customers.
Unipart Rail is part of the Unipart Group, one of Europe's leading independent logistics’ companies that employs more than 8,000 employees worldwide and has an annual turnover of more than £800 million.
As a valued employee of Unipart Rail, you can look forward to a varied and rewarding career with a company that holds the Investors in People accreditation and also world class status in employee engagement.
You may have experience in the following: Technical Support Engineer, Supplier Technical Support Specialist, Engineering Support Engineer, or Product Support Engineer, etc.
REF-(Apply online only)
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