apartmentFatfaceplaceNorth Berwick
In the absence of the Store Manager, take on holding responsibilities that ensure the continued success of your store in sales, standards and Crew development. Role Competencies To deliver excellent customer service standards focussing on customer needs...
electric_boltImmediate start

Retail & Cafe Manager

placeHaddington
Royal Voluntary Service has an opportunity available for a Retail & Café Manager to join our team at East Lothian Community Hospital, Alderston Road, Haddington. You will join us on a full-time, permanent basis, and in return, you will receive...
apartmentDPDplaceScotland
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
apartmentDPDplaceScotland
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
apartmentDPDplaceScotland
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
local_fire_departmentUrgent

Retail & Cafe Manager

apartmentRoyal Voluntary ServiceplaceHaddington
Royal Voluntary Service has an opportunity available for a Retail & Café Manager to join our team at East Lothian Community Hospital, Alderston Road, Haddington.You will join us on a full-time, permanent basis, and in return, you will receive...
apartmentRoyal Voluntary ServiceplaceHaddington
full-time basis, working 35 hours per week.The RoleAs the Retail & Café Manager, you will lead a passionate team of staff and volunteers who work hard to deliver outstanding customer service in East Lothian Community Hospital.In this busy role, you...
apartmentArnold Clark.placeDunbar
support of the management team in branch. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. Youll get plenty of training, but we are looking for candidates with a thirst...
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Manage Service Analyst

East Lothian | www.cv-library.co.uk |
Manage Service Analyst

Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams.

Make an impact in a thriving environment where your expertise shapes superior service delivery.

Roles Responsibilities

Support the internal software.
Facilitating communication between data centres and customers.
Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication

Meeting operational SLA's
Support the Head of Enterprise Operations with daily processing responsibilities, including: Supervising, verifying, and finalising daily processing and batch tasks.

Generating Control Reports to validate the conclusion of business cycles.
Collaborating with both direct and banking partner clients to ensure business.

What you'll need

Experience within a support background.
ITIL Knowledge (V3 or V4) within Service Management.
SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills
Understanding of Relational Databases.
PowerShell experience beneficial

Sound like something you'd be keen to find out more about? Great - drop us an application & we'll aim to review this asap. If you look like a potentially good fit, we'll give you a call to chat through the role in a bit more depth & discuss next steps.

You can also directly contact Rebekah Lamont at (phone number removed) or (url removed)

Equal Opportunities

FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process