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Bartender - Hurlingham

KYN | England | Full-time | apply.workable.com |
Bartender – Permanent Contract

£13.15 per hour, 40 hours per week

KYN Hurlingham, 28 Daisy Lane, London, SW6 3DD

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home due to open in the first part of 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

About the opportunity

As a Bartender, you will be responsible for:

 •  To support the Hospitality Manager and Head Chef in creating a warm and welcoming atmosphere and consistently delivering an exceptional catering experience for our residents and their families
 •  To support the Life Enrichment & Wellbeing Lead / Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times
 •  To provide room service, restaurant, and bar service to our residents in line with KYN’s exceptional standards including preparing meal trays, delivering refreshments, and removing trays following meals
 •  To ensure that high standards of cleanliness and best practices are always maintained and that health and safety, compliance and procedures are adhered to
 •  To ensure that residents’ and their families dietary requirements are catered for
 •  To welcome, seat and provide menus to all residents and their families in the restaurant
 •  To use your extensive knowledge of the menu to give personalised drink recommendations
 •  To prepare hot and cold beverages according to company standards
 •  To input orders into Micros system in an efficient manner, to ensure clear and accurate communication of requests and allergens to the kitchen
 •  To serve food and drink orders to residents and their families, maintaining the table, offering refills, and clearing tables of dirty crockery and glasses in a timely manner
 •  To ensure that ordered dishes have been properly charged through Micros system, to present an accurate bill when required and complete payment
 •  To provide an excellent standard of service for all diners, engaging in conversation and ensuring a warm and welcoming environment
 •  To actively seek feedback from residents and their families, both positive and negative, dealing with comments according to company standards to maintain an excellent level of service
 •  To report any complaints to the Home Manager/Hospitality Manager at the earliest convenience
 •  To be aware of the differing and changing needs of our residents, treat their needs with respect, dignity, and privacy to enable a safe and enjoyable dining experience
 •  To assist colleagues in the kitchen and hospitality teams to ensure an efficient running of the operation
 •  To complete all daily tasks, opening/closing checklists and cleaning duties set out in company standards
 •  To restock beverages and ensure stock rotation in the outlet
 •  To complete beverage stock counts and providing orders to the Hospitality Manager
 •  To accept and store all beverage deliveries safely and securely
 •  To coordinate with the kitchen to ensure sufficient stock of fresh fruit and other supplies
 •  To report any hazards, potential hazards, broken equipment, and maintenance issues to your manager in a timely fashion
 •  To work in a safe and secure manner, following company standards to ensure a safe and secure environment for other team members, residents, and their families
 •  To ensure that all rules and regulations concerning serving food and beverages are strictly complied with
 •  To serve alcohol responsibly and adhere to all terms of the premises licence
 •  To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure
 •  To engage in team meetings and attend training when required
 •  To be excellently presented and following company dress code and grooming standards
 •  To adhere to all KYNs policies and procedures

About you
 •  You will have experience of working within a similar hospitality venue
 •  You will be a professional, who understands the importance of delivering and maintaining high catering standards – keeping a safe, clean, and compliant environment
 •  You will have strong communication skills, a corporative and polite manner, and an eye for detail
 •  You will have the ability to work under pressure, flexibly and consistently
 •  You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence
 •  You must be over the age of 18 as you will be required to serve drinks in the bar area and the company must comply with licensing laws
 •  Undertake any other duties or training consistent with the role
 •  Undertake any reasonable requests made by management.
 •  At all times demonstrate KYN’s values

About our commitment to you
 •  Competitive salary and benefits
 •  33 days annual leave including bank holidays
 •  Complimentary meals, hot drinks, and snacks throughout your shift
 •  Bespoke company induction and on-going training programmes at all levels
 •  Access to the best-in-class equipment and technology
 •  Custom-made uniforms provided
 •  Annual bonus (discretionary and scheme rules apply)
 •  Employee assistance programme and other attractive wellbeing benefits
 •  Discount schemes
 •  Company contributory pension scheme & life insurance
 •  And much more……

To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

To view our Privacy Policy, please visit https://www.kyn.co.uk/privacy-notice1