Morgan Sindall Property ServicesLondon, 4 mi from Southwark
This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential.
Benefits
• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Westfield Healthcare...
London, 4 mi from Southwark
Customer Service Assistant
Our client is a Motor Home rental company based nationally taking advantage of the new staycation. They are looking to expand their current team; you will be reporting into the branch manager and ensure the branch day...
London, 4 mi from Southwark
retail environmentBenefits:
20 days + bank holidays
Pension contribution
Employee Assistance program
Private health careIf you have experience with customer service in a fast-paced retail environment, please apply today !!!
Huntress Search Ltd acts...
City of London, 3 mi from Southwark
Are you an experienced within the travel Industry? Do you have a problem track record offering top level Customer Service? We have the role for you!
We are working with a reputable Luxury Tour Operator, who are looking for a Customer Service...
Bannockburn Primary SchoolLondon
Specialist Teaching Assistant with Medical Experience.Scale Point 11 (£29,583 FTE per annum).Bannockburn Primary School is a large, vibrant and exciting setting serving a diverse community.An ethos of mutual respect and positive values for life are central to us; children, parents, carers and staff ...
Farrer Barnes LimitedDartford
My client based just outside Dartford is looking for a Payroll Administrator Reporting directly to the Payroll Manager you will be part of a team that is responsible for processing the payroll for a growing team of staff. ...
LA MuscleLondon, 4 mi from Southwark
This is a fantastic opportunity for a friendly and reliable Customer Service Assistant to join our team where you would be liaising with customers at LA Muscle.
LA Muscle is a premium nutrition brand since 1997 and has been the go to brand for many...
AdeccoLondon, 4 mi from Southwark
to customers in the financial services industry. As the position involves dealing with vulnerable people, the ability to show empathy is crucial.
Essential Criteria:
1. Previous exposure to the financial services industry, such as banking, complaints...
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Employer Engagement Officer
Southwark | Permanent | £32,000 - £35,000/year | www.cv-library.co.uk |
Employer Engagement Officer
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.
This is an employer-facing role which requires engagement with hiring managers to understand their recruitment needs and co-design a routeway into employment for participants across a range of programmes delivered by Twin.
The role will leverage strong relationships to promote inclusive employment practices, such as Disability Confident, work trials and working interviews, with a primary focus on meeting employer expectations.
Engagement Officer Responsibilities: Engagement
Work with local teams to identify new and existing opportunities using robust employer data to target prospective local and regional employers.
Take responsibility for generating business leads with potential employers through a range of approaches including telephone contact, face-to-face meetings and delivering presentations.
Develop relationships with key stakeholders to ensure that business outcomes are maximised through access to wider employment networks.
Account management
Increase the number of employers who choose to work with Twin to recruit their workforce by building positive relationships underpinned by a high-quality responsive service which exceeds expectations.
Maximise the impact of repeat business, above the current levels being achieved, through new and existing employer accounts.
Keep up-to-date on changes and developments within the labour market, providing operational teams with relevant intelligence on trends and demands.
Opportunity generation
Ensure information on vacancies is communicated promptly to the operations teams whilst adhering to specified processes.
Work closely with operations teams to ensure that employers have access to the most appropriate individuals for their business.
Provide the operations teams with sufficient information to inform decision-making on matching programme participants with employers.
Quality
Maintain an employer contact database and keep accurate employer.
Ensure all recruitment services are delivered to agreed Key Performance Indicators and targets.
Undertake regular reporting on the job vacancies secured and outcomes achieved in response.
General
Ensures best practice is adhered to and championed.
Is prepared to work flexibly, which may include occasional evenings and weekends to meet the needs of the contract, including any necessary travel and overnight stays.
Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
To handle personal data in accordance with the organisation's data protection policy.
Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
Adhere to the company’s policies and procedures always, including Safeguarding, Equal Opportunities, Quality, Health and Safety and IT.
To undertake any other duties, as required, appropriate to the post.
Education /Qualification
• GCSE or equivalent in English and Maths at Grade C or above.
Skills and Experience
Essential
• Business-to-business sales, marketing, networking.
• Very strong written and verbal communication skills.
• Working with external senior managers in an account management capacity.
• Working in a performance target-driven environment e.g. recruitment consultant, sales representatives.
• GCSE or equivalent in English and Math at grade ‘C’ or above, or equivalent qualification or experience.
• Willingness to undertake any relevant training to develop within the role.
Desirable, but not essential:
• Knowledge of employment legislation governing recruitment practices.
• Administration or delivery of recruitment and assessment processes.
• Knowledge of social media utilised for networking and lead generation.
• Ability to sell a range of services to match the needs of internal and external customers.
• Working in recruitment, publicly funded services, or other similar sectors.
• Working with disadvantaged customer groups in the delivery of customer services. e.g. mental health.
• High level of digital literacy, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
• Understanding of the requirement for accurate completion of paperwork and contract compliance.
• In-depth knowledge of the local labour market.
• CPRS, CIPD, IEC or REC qualification or equivalent.
• Level 3 Award in Employability Services Sector or equivalent.
Additional Information
Salary: up to £35,000 per annum depending on experience
Location: Southwark Office
Contract: Permanent - Full Time
Hours: Monday to Friday 09:00 – 17:30
Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra day annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.
Please Note: The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.
All gaps in CVs must be explained satisfactorily.
Proof of identity and qualifications will be required.
Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.
This is an employer-facing role which requires engagement with hiring managers to understand their recruitment needs and co-design a routeway into employment for participants across a range of programmes delivered by Twin.
The role will leverage strong relationships to promote inclusive employment practices, such as Disability Confident, work trials and working interviews, with a primary focus on meeting employer expectations.
Engagement Officer Responsibilities: Engagement
Work with local teams to identify new and existing opportunities using robust employer data to target prospective local and regional employers.
Take responsibility for generating business leads with potential employers through a range of approaches including telephone contact, face-to-face meetings and delivering presentations.
Develop relationships with key stakeholders to ensure that business outcomes are maximised through access to wider employment networks.
Account management
Increase the number of employers who choose to work with Twin to recruit their workforce by building positive relationships underpinned by a high-quality responsive service which exceeds expectations.
Maximise the impact of repeat business, above the current levels being achieved, through new and existing employer accounts.
Keep up-to-date on changes and developments within the labour market, providing operational teams with relevant intelligence on trends and demands.
Opportunity generation
Ensure information on vacancies is communicated promptly to the operations teams whilst adhering to specified processes.
Work closely with operations teams to ensure that employers have access to the most appropriate individuals for their business.
Provide the operations teams with sufficient information to inform decision-making on matching programme participants with employers.
Quality
Maintain an employer contact database and keep accurate employer.
Ensure all recruitment services are delivered to agreed Key Performance Indicators and targets.
Undertake regular reporting on the job vacancies secured and outcomes achieved in response.
General
Ensures best practice is adhered to and championed.
Is prepared to work flexibly, which may include occasional evenings and weekends to meet the needs of the contract, including any necessary travel and overnight stays.
Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
To handle personal data in accordance with the organisation's data protection policy.
Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
Adhere to the company’s policies and procedures always, including Safeguarding, Equal Opportunities, Quality, Health and Safety and IT.
To undertake any other duties, as required, appropriate to the post.
Education /Qualification
• GCSE or equivalent in English and Maths at Grade C or above.
Skills and Experience
Essential
• Business-to-business sales, marketing, networking.
• Very strong written and verbal communication skills.
• Working with external senior managers in an account management capacity.
• Working in a performance target-driven environment e.g. recruitment consultant, sales representatives.
• GCSE or equivalent in English and Math at grade ‘C’ or above, or equivalent qualification or experience.
• Willingness to undertake any relevant training to develop within the role.
Desirable, but not essential:
• Knowledge of employment legislation governing recruitment practices.
• Administration or delivery of recruitment and assessment processes.
• Knowledge of social media utilised for networking and lead generation.
• Ability to sell a range of services to match the needs of internal and external customers.
• Working in recruitment, publicly funded services, or other similar sectors.
• Working with disadvantaged customer groups in the delivery of customer services. e.g. mental health.
• High level of digital literacy, including strong working knowledge of Microsoft Office applications and web-based communication technologies.
• Understanding of the requirement for accurate completion of paperwork and contract compliance.
• In-depth knowledge of the local labour market.
• CPRS, CIPD, IEC or REC qualification or equivalent.
• Level 3 Award in Employability Services Sector or equivalent.
Additional Information
Salary: up to £35,000 per annum depending on experience
Location: Southwark Office
Contract: Permanent - Full Time
Hours: Monday to Friday 09:00 – 17:30
Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra day annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.
Please Note: The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.
All gaps in CVs must be explained satisfactorily.
Proof of identity and qualifications will be required.
Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment
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