Dover Precision ComponentsWidnes
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
Manchester, 8 mi from Bolton (Greater Manchester)
Discover an amazing opportunity with a global Roadside Breakdown provider!
Prestige Roadside Patrol Technician, based from home required to cover Manchester and surrounding areas.
Prestige Roadside Technician – Manchester
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Turning PointManchester
What does it take to become a leading health and socialcare organisation in the UK?.It takes people whocan turn lives around every day - providing encouragement,delivering innovative services and generally improving life forindividuals with a learning disability or those affected by drugand alcohol ...
MBDABolton (Greater Manchester)
Manufacturing are passionate about the role they play in supporting our Armed Forces and recognise that ex-Forces personnel can be highly valued addition to their Operations team.
We are currently recruiting for Operators for our Manufacturing site in Bolton...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Anglian WaterBury (Greater Manchester), 9 mi from Bolton (Greater Manchester)
process. Training as a multi-skilled technician in mechanical and electrical engineering, you'll work to carry out routine operations and maintenance on our water supply assets. Whether you are looking to kick start your career, seeking a new challenge...
AkkodisBolton (Greater Manchester)
The Opportunity
Due to exciting business growth, our company has a wide range of opportunities in our Manufacturing Test team across Operations and Engineering over the next 12 months. We have roles from Test Operators through to Principal Test...
Reed Specialist RecruitmentBury (Greater Manchester), 9 mi from Bolton (Greater Manchester)
seeking a maintenance technician. In this role, you will be responsible for maintaining and repairing all production equipment to ensure effective and safe operation, minimising equipment downtime. This position requires a combination of technical skills...
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Aftersales Manager
Bolton | Permanent | £55,000 - £60,000/year | www.cv-library.co.uk |
An exciting opportunity has arisen for an Aftersales Manager to join a franchised dealership. Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop Control, Parts and front of house Service Advisor team across a split site workshop.
Your key objective will be to drive the performance of the teams within the aftersales operation and encourage them to work, efficiently and cohesively, to optimise performance and consistently provide customer excellence.
As an Aftersales Manager your responsibility is to ensure our customers aftersales needs are met, this will including ensuring all works are booked in promptly and all work is carried out to the required standard. Your teams will be responsible for upselling products to our customers and ensuring the aftersales department hits all KPIs.
Daily duties will include:
People management of the Aftersales team
Ensuring customer satisfaction metrics are hit
Hitting monthly KPIs/budgets
Ensuring all repairs are fully compliant
Daily reporting
Ensuring all warranty reporting is complete
Your credentials:
Currently a high achieving Aftersales Manager in a franchised dealership
Hands-on leadership style, not afraid to roll your sleeves up and get stuck in
Experience of working in a target driven environment
Ability to lead from the front and engage with the full team
Able to motivate and engage a large team to success
Proven success in exceeding aftersales targets
Goal orientated - hungry to be the best
Your key objective will be to drive the performance of the teams within the aftersales operation and encourage them to work, efficiently and cohesively, to optimise performance and consistently provide customer excellence.
As an Aftersales Manager your responsibility is to ensure our customers aftersales needs are met, this will including ensuring all works are booked in promptly and all work is carried out to the required standard. Your teams will be responsible for upselling products to our customers and ensuring the aftersales department hits all KPIs.
Daily duties will include:
People management of the Aftersales team
Ensuring customer satisfaction metrics are hit
Hitting monthly KPIs/budgets
Ensuring all repairs are fully compliant
Daily reporting
Ensuring all warranty reporting is complete
Your credentials:
Currently a high achieving Aftersales Manager in a franchised dealership
Hands-on leadership style, not afraid to roll your sleeves up and get stuck in
Experience of working in a target driven environment
Ability to lead from the front and engage with the full team
Able to motivate and engage a large team to success
Proven success in exceeding aftersales targets
Goal orientated - hungry to be the best
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