Ward Clerk | Royal Cornwall Hospitals NHS Trust
The Neonatal Unit is a 20 cot unit and offers short term intensive care as well as high dependency and special care to newborn infants and families in Cornwall. We also benefit from and are supported by an established Neonatal Outreach Service covering the county.
This is an exciting opportunity to join our friendly, busy and dedicated team. We are looking for an enthusiastic, motivated and well organised ward clerk with confident IT skills and a commitment to developing Trust wide standards. You must be able to work as part of a multidisciplinary team and be committed to high quality care, with attention to detail.
You will require good telephone and reception manner, be self-motivated and able to communicate with staff, parents and visitors clearly and effectively. Previous experience dealing with the public in hospitality, customer facing role, or in a care environment will be beneficial.
You will be cheerful and motivated and need to be able to work in a calm, logical and methodical way but also be able to multi-task whilst dealing with frequent interruptions, and you must possess excellent communication skills.
The successful post holder will be expected to cover colleagues for planned and unplanned absences working additional hours. Ideally you will have recent experience in administrative and clerical duties & can demonstrate excellent customer care skills.
The successful candidate will be expected to work flexibly in order to meet the changing needs of service
Provide administrative support to the ward based clinical staff.
Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
Provide a reception service on the ward welcoming patients, visitors and staff and dealing with queries both internally and externally to the organisation.
Ensure that the quality of data being managed and processed is of a high standard.
To support the senior nursing staff with administrative duties
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year.
We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
This advert closes on Tuesday 14 May 2024
This is an exciting opportunity to join our friendly, busy and dedicated team. We are looking for an enthusiastic, motivated and well organised ward clerk with confident IT skills and a commitment to developing Trust wide standards. You must be able to work as part of a multidisciplinary team and be committed to high quality care, with attention to detail.
You will require good telephone and reception manner, be self-motivated and able to communicate with staff, parents and visitors clearly and effectively. Previous experience dealing with the public in hospitality, customer facing role, or in a care environment will be beneficial.
You will be cheerful and motivated and need to be able to work in a calm, logical and methodical way but also be able to multi-task whilst dealing with frequent interruptions, and you must possess excellent communication skills.
The successful post holder will be expected to cover colleagues for planned and unplanned absences working additional hours. Ideally you will have recent experience in administrative and clerical duties & can demonstrate excellent customer care skills.
The successful candidate will be expected to work flexibly in order to meet the changing needs of service
Provide administrative support to the ward based clinical staff.
Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
Provide a reception service on the ward welcoming patients, visitors and staff and dealing with queries both internally and externally to the organisation.
Ensure that the quality of data being managed and processed is of a high standard.
To support the senior nursing staff with administrative duties
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year.
We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
This advert closes on Tuesday 14 May 2024
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